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Had never sailed with HA before (28 cruises) and had done three transatlantic crossings so were ready for another and liked the itinerary continuing on to Croatia. Things started out great as the cabins were ready when we got on the ship around noon. First balcony room was fine but slightly smaller than ones we'd had on other lines. Great TV and wonderful shower. However, whoever designed the bathroom forgot to leave enough leg room in front of commode. We asked for a different room about three days into the cruise due to mechanical noise that was going on directly across the hall from our room. We did get moved after 13 nights and had nice, quiet sleeping for the last nine days. Don't know how they justify putting any passenger that has paid for a veranda room within range of that constant noise. Dining was fine in main dining room. Menu was varied and our service was good at the early seating. We use the buffet as little as possible, but found the food selection O.K. but hated the lines that were caused by the fact that there were very few things you could serve yourself. Annoying! The french fries at the Dive In near the pool were great and the burgers were fine also. Need to send the food service staff of HA a bottle of Sweet Baby Ray's BBQ sauce, however, as they certainly don't know how to make the real stuff. The entertainment in the World Stage left a lot to be desired. Too many comedians who weren't that good and the need to arrive 30 minutes or more ahead of time to guarantee a seat. The string quartet in another venue was very talented, but performed more often than needed. Have no comments about the ship excursions as we always plan our own private groups or join others that have done so and did three on this cruise. We also used the HOHO buses in Malaga and Cartagena and Kotor.

A little bit of let down

Koningsdam Cruise Review by halbfl2

1 person found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Transatlantic
  • Cabin Type: Verandah Stateroom
Had never sailed with HA before (28 cruises) and had done three transatlantic crossings so were ready for another and liked the itinerary continuing on to Croatia. Things started out great as the cabins were ready when we got on the ship around noon. First balcony room was fine but slightly smaller than ones we'd had on other lines. Great TV and wonderful shower. However, whoever designed the bathroom forgot to leave enough leg room in front of commode. We asked for a different room about three days into the cruise due to mechanical noise that was going on directly across the hall from our room. We did get moved after 13 nights and had nice, quiet sleeping for the last nine days. Don't know how they justify putting any passenger that has paid for a veranda room within range of that constant noise.

Dining was fine in main dining room. Menu was varied and our service was good at the early seating. We use the buffet as little as possible, but found the food selection O.K. but hated the lines that were caused by the fact that there were very few things you could serve yourself. Annoying! The french fries at the Dive In near the pool were great and the burgers were fine also. Need to send the food service staff of HA a bottle of Sweet Baby Ray's BBQ sauce, however, as they certainly don't know how to make the real stuff.

The entertainment in the World Stage left a lot to be desired. Too many comedians who weren't that good and the need to arrive 30 minutes or more ahead of time to guarantee a seat. The string quartet in another venue was very talented, but performed more often than needed.

Have no comments about the ship excursions as we always plan our own private groups or join others that have done so and did three on this cruise. We also used the HOHO buses in Malaga and Cartagena and Kotor.
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