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I have sailed forty-nine nights now on Royal Caribbean ships over the past 7 years. I guess you could say we are ‘experienced cruisers’. This past cruise was our first trip to Asia- sailing from Hong Kong to Singapore. We sailed aboard the Voyager of the Seas. Normally we have thought Royal Caribbean lines to be a slightly better cruise line than Princess and certainly heads above Norwegian Cruise Lines. After this cruise I believe Royal Caribbean may be showing signs of a major decline. Possibly this is just a worn-out ship with poor leadership. Specifically on the Voyager this cruise, I would say there is not one specific thing, but death by 100 paper cuts. ⁃ Ship is dirty. Look at the ledges or the the hanging decorations in the main centrum. They are beyond dusty. Room service was pretty good. It is specifically the public areas that are filthy. ⁃ Ship is old and desperately needs an update; many broken items. Fridge in our room did not work. We asked them to fix but they could not. Lights out on art in stairways. Ice cream refrigerator quit working at Ben and Jerry’s resulting in soupy ice cream. Ceiling canvas in pool areas rotting. Rust on balcony of our room. On and on…. ⁃ Dining staff is way over-tasked. We waited an hour+ each night between appetizer and main course. Food is fine but not as good as other ships. What is with not passing out bread anymore or taking order of desert with the main meal and the cheesy one page menu? Or what about the sales pitch on the bottom of this cheesy menu for a steak from Chops? Seems like Corporate is looking to squeeze every bit of revenue out of everything they can. ⁃ Captain is a slug. We went to the Captain’s appreciation event. The Captain spoke and recognized the crew. One crew member in specific had five years dedicated service. The Captain attempted to pronounce her name and when he could not pronounce the name, he said, “Whatever. It does not matter” and she came to the front to have her picture taken and looked very humiliated. What kind of leader does this in front of 150 people? Why not practice the name beforehand? How would he like this public humiliation for his years of service? ⁃ Shore tender was the biggest joke I have ever seen. They promised the first tender at 9:30 AM; it did not leave until 11:00 - no announcement- just make people stand in line for 2 hours in a hot-as-hell hallway. ⁃ Windjammer sucks on this ship. NEVER were there enough seats! Not on the first day, nor subsequent cruise days. WHY? Do you want to know why??? Because the hacks at Corporate decided that since this old hulk-of-a-ship made in the 1990s did not have a “Chops” restaurant, they would take 25% of the Windjammer space and put a Chops there in it’s place. More revenue, after all. So it sits empty while we stand with a plate of food. ⁃ The staff seemed unhappy, distant (in attitude) and some I got the feeling were resentful. One man I observed appeared as if he could ‘snap’ any moment. We had a good time in Asia despite these hurdles and really, anyone who can even go on a cruise ship is a lucky dog in this world. However, at the same time, Royal Caribbean (on this trip) did not meet a high standard at all. I would give this ship at the most 2 out of 5 stars. Maybe one star. I would not book a cruise on this ship. I wonder if my days of sailing with Royal Caribbean is coming to an end.

Hong Kong to Singapore on worn out rust bucket

Voyager of the Seas Cruise Review by davehans

37 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Asia
  • Cabin Type: Ocean View Balcony
I have sailed forty-nine nights now on Royal Caribbean ships over the past 7 years. I guess you could say we are ‘experienced cruisers’. This past cruise was our first trip to Asia- sailing from Hong Kong to Singapore. We sailed aboard the Voyager of the Seas. Normally we have thought Royal Caribbean lines to be a slightly better cruise line than Princess and certainly heads above Norwegian Cruise Lines.

After this cruise I believe Royal Caribbean may be showing signs of a major decline. Possibly this is just a worn-out ship with poor leadership.

Specifically on the Voyager this cruise, I would say there is not one specific thing, but death by 100 paper cuts.

⁃ Ship is dirty. Look at the ledges or the the hanging decorations in the main centrum. They are beyond dusty. Room service was pretty good. It is specifically the public areas that are filthy.

⁃ Ship is old and desperately needs an update; many broken items. Fridge in our room did not work. We asked them to fix but they could not. Lights out on art in stairways. Ice cream refrigerator quit working at Ben and Jerry’s resulting in soupy ice cream. Ceiling canvas in pool areas rotting. Rust on balcony of our room. On and on….

⁃ Dining staff is way over-tasked. We waited an hour+ each night between appetizer and main course. Food is fine but not as good as other ships. What is with not passing out bread anymore or taking order of desert with the main meal and the cheesy one page menu? Or what about the sales pitch on the bottom of this cheesy menu for a steak from Chops? Seems like Corporate is looking to squeeze every bit of revenue out of everything they can.

⁃ Captain is a slug. We went to the Captain’s appreciation event. The Captain spoke and recognized the crew. One crew member in specific had five years dedicated service. The Captain attempted to pronounce her name and when he could not pronounce the name, he said, “Whatever. It does not matter” and she came to the front to have her picture taken and looked very humiliated. What kind of leader does this in front of 150 people? Why not practice the name beforehand? How would he like this public humiliation for his years of service?

⁃ Shore tender was the biggest joke I have ever seen. They promised the first tender at 9:30 AM; it did not leave until 11:00 - no announcement- just make people stand in line for 2 hours in a hot-as-hell hallway.

⁃ Windjammer sucks on this ship. NEVER were there enough seats! Not on the first day, nor subsequent cruise days. WHY? Do you want to know why??? Because the hacks at Corporate decided that since this old hulk-of-a-ship made in the 1990s did not have a “Chops” restaurant, they would take 25% of the Windjammer space and put a Chops there in it’s place. More revenue, after all. So it sits empty while we stand with a plate of food.

⁃ The staff seemed unhappy, distant (in attitude) and some I got the feeling were resentful. One man I observed appeared as if he could ‘snap’ any moment.

We had a good time in Asia despite these hurdles and really, anyone who can even go on a cruise ship is a lucky dog in this world. However, at the same time, Royal Caribbean (on this trip) did not meet a high standard at all. I would give this ship at the most 2 out of 5 stars. Maybe one star. I would not book a cruise on this ship. I wonder if my days of sailing with Royal Caribbean is coming to an end.
davehans’s Full Rating Summary
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Cabin Review

Ocean View Balcony
Cabin 3D 7358
Cabin was bigger than most very nice
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins