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Pacific Explorer Review

4.0 / 5.0
Editor Rating
140 reviews
1 Award

Nice Entertainment with Bad Service

Review for Pacific Explorer to Australia & New Zealand
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exrossie
2-5 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Apr 2019
Cabin:

The balcony room was quite spacious and in a great location. The evening shows were outstanding, the group put lots of energy in their show and costumes, the variety was great too. This cruise could have been very nice experience, however, the way information sessions were organised, it was very clear that fitness and spa team are trying to sell you anything and everything. The sessions were not quite informative and sometimes had very conflicting information. I'm not sure why you need to sell shoe inserts and detox pills on the cruises, it is just disgusting. most fitness classes were offered at the additional cost. I think spa should be relaxation space and not pushy sales space.

The reception service was rude and not helpful, all 3 attempts to get any information about tours, shuttles, etc. was a waste of time, the staff has to be trained well to communicate to guests, this ruins the experience overall.

Cabin Review

12 Helpful Votes
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