Symphony of the Seas Review

4.5 / 5.0
392 reviews

NEVER AGAIN will we cruise with Royal Caribbean

Review for the Western Caribbean Cruise on Symphony of the Seas
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arivera
10+ Cruises • Age 40s

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Sail Date: Apr 2019
Traveled with children

Myself and my family have cruised with Royal Caribbean for over 10 years; a few times a year. This past trip 14 of my family members cruised together. NEVER AGAIN.

First off, we purchased a Royal Caribbean excursion for Honduras and were almost (literally) killed. We were escorted by the staff to rent jet skis. When we returned, the rental company would not return our sea pass or drivers lic. until we paid $100.00. Of course this led to a disagreement, resulting in a knife being pulled out and our group being threatened by the staff that they "would kill us". Another staff member had a gun and was not shy about showing it. When we requested the help of the RC hired company staff to assist us, they did but we still had to pay the $100.00 out of pocket and it ruined the day for all of us. Yes, once back on the boat, we were reimbursed the money for our excursions but we were all traumatized and would NEVER book another excursion.

Secondly, we were out dancing at the RED party one night (all 14 of us adult couples). We were minding our own business and enjoying the night club until a man from Trinidad began to sexually harass all the ladies in the group. The men (all cops) began to intervene and get upset. There were AT LEAST 4 separate occasions when the man continued to harass different girls in our group and was asked respectfully to stop and would not; he claimed this is how we act in my country.

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