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Dates fitted our holiday window, so we gave it a go. Lead up all went good, emails and info supplied. Boarding was swift and free from issues. Met by friendly staff and went to our cabin. Cabin was small but found it to be cosy and well equipped. We had our first evening meal in the Lobster restaurant. We had different meals and found the food to be far from restaurant fair. Mostly tasteless with "Michelin style descriptions" which we did laugh at. We were led to a table for 6 first, and expected to join total strangers, after me asking for a table for two, this was arranged with little effort. I don't mind the odd night with strangers, but this would have been set in stone for each and every night after. Due to the disappointment from the Lobster, we used the buffet on night two. Food average and fairly well laid out with a fairly good choice. Pizzas were fantastic without fail. Night three back to try the Lobster, food just as bad, completely tasteless and made up to be something to blow your mind, and really far from the descriptions again. The British head chef came out to meet everyone in the restaurant. I did make a joke to my wife,"If I was him I wouldn't show my face, service up that rubbish" I don't know if the chef is to blame, or the budget he has to work with. The entertainment was not great and had a distinctly European based feel, not really for the UK pallet. We do like a good drink and a dance to a good band. MSC did lack this for us. We had a bit of a culture shock regarding the general rudeness of the mixed European passengers, during leaving the ship on tours, particularly completely ignoring ques and just barging in anywhere. The same behaviour on the ship, while in the buffet and waiting for lifts. We generally don't do drink packages and usually buy as we go. The first night we ordered two beers with our meal and ended up with a bill for 14.95 Euros. This frankly is daylight robbery for two 33cl beers. We then filled our back pack with cans of beers during city visits and had no problem bringing these aboard, on our return. A bucket of ice and two cold beers later, then repeat. We also like a nice coffee, and found that the special coffees on offer were tasty, but very tiny and around 8.00 Euros for two. There is a lot on board that you find to your peril, after ordering, ending up with a larger than average bill for. There is also a charge of 14.95 Euros added to your room bill every day for tips, this does anger me as I have always been of the opinion that a tip is for service over and above the normal. We did remove all tips in the end, as felt that we were being ripped off at every turn by MSC, and felt this was our only form of getting our own back. We do give cash tips directly to staff who do give exceptional service. The ship is a stunning well equipped ship with as good as the best out there offer, however, we did feel that overall the mixing of several nationalities does tend to back fire to a large degree, the general poor quality of the food on offer and the very high prices charged for beverages does mark this ship/company down considerably. As we only went on this trip as a fill in break during Easter time off, and a break away, we did enjoy it generally, we did mange to laugh at the poor and miss described food, the rows and squabbles amongst passengers. The rip off prices, that led us to used plan B. The endless 6 language announcements that can grind you down. If you treat most things like water off a ducks back, then MSC is a great, different experience of cruising. Give MSC a go. If however you look for value for money, first class dining, a great time being entertained during your evenings with the drink flowing, without busting your wallets, I would leave MSC well alone and stick with the UK/USA ships instead. Happy Cruising.......

A mixed bag for MSC Preziosa. Probably wouldn't sail with MSC again.

MSC Preziosa Cruise Review by whiterocksurfs

2 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Southern Caribbean
  • Cabin Type: Balcony Stateroom – Bella
Dates fitted our holiday window, so we gave it a go.

Lead up all went good, emails and info supplied.

Boarding was swift and free from issues. Met by friendly staff and went to our cabin.

Cabin was small but found it to be cosy and well equipped.

We had our first evening meal in the Lobster restaurant. We had different meals and found the food to be far from restaurant fair. Mostly tasteless with "Michelin style descriptions" which we did laugh at. We were led to a table for 6 first, and expected to join total strangers, after me asking for a table for two, this was arranged with little effort. I don't mind the odd night with strangers, but this would have been set in stone for each and every night after.

Due to the disappointment from the Lobster, we used the buffet on night two. Food average and fairly well laid out with a fairly good choice. Pizzas were fantastic without fail.

Night three back to try the Lobster, food just as bad, completely tasteless and made up to be something to blow your mind, and really far from the descriptions again. The British head chef came out to meet everyone in the restaurant. I did make a joke to my wife,"If I was him I wouldn't show my face, service up that rubbish" I don't know if the chef is to blame, or the budget he has to work with.

The entertainment was not great and had a distinctly European based feel, not really for the UK pallet. We do like a good drink and a dance to a good band. MSC did lack this for us.

We had a bit of a culture shock regarding the general rudeness of the mixed European passengers, during leaving the ship on tours, particularly completely ignoring ques and just barging in anywhere. The same behaviour on the ship, while in the buffet and waiting for lifts.

We generally don't do drink packages and usually buy as we go. The first night we ordered two beers with our meal and ended up with a bill for 14.95 Euros. This frankly is daylight robbery for two 33cl beers.

We then filled our back pack with cans of beers during city visits and had no problem bringing these aboard, on our return. A bucket of ice and two cold beers later, then repeat.

We also like a nice coffee, and found that the special coffees on offer were tasty, but very tiny and around 8.00 Euros for two.

There is a lot on board that you find to your peril, after ordering, ending up with a larger than average bill for.

There is also a charge of 14.95 Euros added to your room bill every day for tips, this does anger me as I have always been of the opinion that a tip is for service over and above the normal. We did remove all tips in the end, as felt that we were being ripped off at every turn by MSC, and felt this was our only form of getting our own back. We do give cash tips directly to staff who do give exceptional service.

The ship is a stunning well equipped ship with as good as the best out there offer, however, we did feel that overall the mixing of several nationalities does tend to back fire to a large degree, the general poor quality of the food on offer and the very high prices charged for beverages does mark this ship/company down considerably.

As we only went on this trip as a fill in break during Easter time off, and a break away, we did enjoy it generally, we did mange to laugh at the poor and miss described food, the rows and squabbles amongst passengers. The rip off prices, that led us to used plan B. The endless 6 language announcements that can grind you down.

If you treat most things like water off a ducks back, then MSC is a great, different experience of cruising. Give MSC a go.

If however you look for value for money, first class dining, a great time being entertained during your evenings with the drink flowing, without busting your wallets, I would leave MSC well alone and stick with the UK/USA ships instead.

Happy Cruising.......
whiterocksurfs’s Full Rating Summary
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Cabin Review

Balcony Stateroom – Bella
Cabin B1 11243
Generally well equipped cabin. Balcony a little too small, would be better if there was room to lounge rather than just sitting upright.
Very clean and well cared for.
Bathroom small but all there for a decent shower or wash. Well equipped with soaps and other bits.
Wardrobe was quite a bit smaller than we have experienced on other ships.
No sofa or chairs, just a nice size bed.
TV Channels was extremely poor, with only SKY World news available to English speakers.
Hair dryer, tea and coffee making facilities.
Room under the bed for cases.
Bed side cupboards and lots of little shelves dotted around the room.
Ametista Deck Inside Cabins, Balcony Cabins