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Celebrity Eclipse Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,922 Reviews

Post cruise was a nasty surprise

Celebrity Eclipse Cruise Review by One-eyed Jack

5 people found this helpful
Trip Details
  • Sail Date: Mar 2019
  • Destination: South America
  • Cabin Type: AquaClass 2

The cruise was pleasant enough but when we returned home we found our MasterCard had been charged for an unidentified item. Contacting Celebrity they informed us the charge was for items used from the mini bar. We, in fact, had not used any items from the mini bar during the entire cruise and, more to the point, had not authorised any payment.

Very concerned that payment can be taken from your bank card without authorisation.

The cleanliness on the ship was of a high standard, particularly in the Solarium, toilets and pool area.

The one outstanding excursion on the cruise, was a visit to the Palamino Islands. Very memorable and worth the money. However, some of the other excursions during the cruise were expensive and not good value.

Food in the Lido Cafe was often cold and much of the selection was repeated every day.

Overall it was a pleasant cruise but left us dismayed at being charged for something we didn’t have..

One-eyed Jack's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

AquaClass 2
Cabin A2 6157

The cabin was clean and attractive. However, the fact that items must have been removed from the minibar after we vacated the cabin on disembarkation day is of real concern to us regarding security and trust issues.

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Motorised large boat, not a catarmaran as described

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One-eyed Jack
1 Reviews Written
5 Helpful Votes
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