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Celebrity Eclipse Review

4.5 / 5.0
1,897 reviews

Post cruise was a nasty surprise

Review for South America Cruise on Celebrity Eclipse
One-eyed Jack
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Mar 2019
Cabin: AquaClass 2

The cruise was pleasant enough but when we returned home we found our MasterCard had been charged for an unidentified item. Contacting Celebrity they informed us the charge was for items used from the mini bar. We, in fact, had not used any items from the mini bar during the entire cruise and, more to the point, had not authorised any payment.

Very concerned that payment can be taken from your bank card without authorisation.

The cleanliness on the ship was of a high standard, particularly in the Solarium, toilets and pool area.

Cabin Review

AquaClass 2

Cabin A2

The cabin was clean and attractive. However, the fact that items must have been removed from the minibar after we vacated the cabin on disembarkation day is of real concern to us regarding security and trust issues.

5 Helpful Votes
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