MSC Seaview Review

4.0 / 5.0
176 reviews

A total disappointment!

Review for the Western Mediterranean Cruise on MSC Seaview
User Avatar
Mindylepooh
10+ Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Apr 2019

My husband and I sailed on the MSC Seaview cruise in the Western Mediterranean from April 17 to 24, 2019. We have enjoyed dozens of cruises around the world on other cruise lines. This was our first time with MSC Cruises, and by far, it was the absolute worst cruise we have ever been on.

First, upon walking into our ocean view cabin (#5171) on the first day of the cruise, we were assaulted by the stench of the foulest sewer smell imaginable. The smell was inescapable - it permeated every corner of the room, it was on every piece of furniture, on the bedding, in the carpet, on the towels, it was everywhere. We reported this problem to customer service right away, but we were told there was nothing they could do, the ship was fully booked.

We had to live with this stench for the entire length of our cruise. The cabin had no windows or doors that could be opened to bring in fresh air. It became a serious health hazard for me. I developed migraines, I was severely nauseated, I vomited several times. My husband and I could not breathe at night and we could not sleep. Every day we reported this situation to customer service and each time we were told they could not do anything. On the fifth day on our seven-day cruise, a customer service supervisor used a chemical spray in the bathroom, which did nothing to get rid of the sewer stench. It only added a strong chemical smell on top of the awful sewer stench and it worsened my already poor health.

Cabin Review

Cabin Oceanview

Upon walking into our ocean view cabin (#5171) on the first day of the cruise, we were assaulted by the stench of the foulest sewer smell imaginable. The smell was inescapable - it permeated every corner of the room, it was on every piece of furniture, on the bedding, in the carpet, on the towels, it was everywhere. We reported this problem to customer service right away, but we were told there was nothing they could do, the ship was fully booked.

We had to live with this stench for the entire length of our cruise. The cabin had no windows or doors that could be opened to bring in fresh air. It became a serious health hazard for me. I developed migraines, I was severely nauseated, I vomited several times. My husband and I could not breathe at night and we could not sleep. Every day we reported this situation to customer service and each time we were told they could not do anything. On the fifth day on our seven-day cruise, a customer service supervisor used a chemical spray in the bathroom, which did nothing to get rid of the sewer stench. It only added a strong chemical smell on top of the awful sewer stench and it worsened my already poor health.

3 Helpful Votes
previous reviewnext review

Find an MSC Seaview Cruise from $299

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.