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× I awarded my cruise of 2017 5 stars no problem × I struggled to award 3 stars on this cruise, just 2 years later. WHY Pre embarkation × met at Brisbane airport by a Princess Cruises representative! × taken, without P C rep, to a local hotel who had no knowledge of us and were not expecting us × later driven to Cruise Terminal by an aggressive, unhelpful taxi driver. He even refused to lift our luggage into the boot Post embarkation and cabin × cabin as expected with helpful staff Dining x poor. Food never hot enough. Vegetables undercooked. Fancy menu not relecting what arrived on my plate x Lidl...sorry Lido, an horrendous dining experience. Gueste seen eating food from their plates on the way to their tables. Decor, plastic, pastel, ( un ) pleasant Entertainment etc x poor, particularly the ballroom catering for the minority not the majority x Service...excellent from x purser's desk x housekeeping x all maintenance crew Ports and Shore excursions x never leave anything to chance...book a private tour or research own

This beautiful ship deserves better

Queen Victoria Cruise Review by calmseasfreshwinds

1 person found this helpful
Trip Details
  • Sail Date: February 2019
  • Destination: Around the World
  • Cabin Type: Oceanview, obstructed view
× I awarded my cruise of 2017 5 stars no problem

× I struggled to award 3 stars on this cruise, just 2 years later. WHY

Pre embarkation

× met at Brisbane airport by a Princess Cruises representative!

× taken, without P C rep, to a local hotel who had no knowledge of us and were not expecting us

× later driven to Cruise Terminal by an aggressive, unhelpful taxi driver. He even refused to lift our luggage into the boot

Post embarkation and cabin

× cabin as expected with helpful staff

Dining

x poor. Food never hot enough. Vegetables undercooked. Fancy menu not relecting what arrived on my plate

x Lidl...sorry Lido, an horrendous dining experience. Gueste seen eating food from their plates on the way to their tables. Decor, plastic, pastel, ( un ) pleasant

Entertainment etc

x poor, particularly the ballroom catering for the minority not the majority

x Service...excellent from

x purser's desk

x housekeeping

x all maintenance crew

Ports and Shore excursions

x never leave anything to chance...book a private tour or research own
calmseasfreshwinds’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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Cabin Review

Oceanview, obstructed view
Cabin FB
Tired but clean. Hospitality tray a great new addition. Tv channels not helpful, could include daily programme, shore day, immigration info etc
Deck 4 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins