Norwegian Gem Review

TERRIBLE Service, sub par food

Review for Bermuda Cruise on Norwegian Gem
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40now
6-10 Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Apr 2019
Cabin: Mini-Suite with Balcony
Traveled with children

I chose to do a cruise out of Boston to Bermuda because we live in NH and it seemed easy - just Uber to Boston and Uber home. I don't typically love cruises, I've been on maybe 10 in my life but I have found as I have gotten older I am pickier about my vacations and cruising just always seemed like a "cattle call" to me. However, I have a 14 year old and was traveling with just him, so this seemed like the best option.

I should preface this by saying that, if you are happy with Carnival or 3 Star vacations then this cruise would be right up your alley. It's all about expectations, I suppose. But for the money, I found the food to be sub par and the service to be downright horrendous.

Our Embarkation was relatively painless so I had high hopes. We went to eat lunch and when they made the announcement that the rooms were ready, we headed downstairs only to find that ours was, indeed, just being started. We had to wait an additional hour to get into our room. The luggage arrived about a half an hour later.

Cabin Review

Mini-Suite with Balcony

Cabin MB

The Cabin was acceptable. Nothing extraordinary. Nice shower.

3 Helpful Votes
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