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We’re experinced cruise holiday makers and feel qualified to make comparisons to previous cruises . Marella explorer is not a beautiful ship on either the outside or the inside . To my way of thinking she looks like a ferry. The advertising suggested looking for a lean contemporary look but my feeling is they run out of money and didn’t have sufficient to buy artwork sculptures or anything that would inspire or and wander for the pain guest . if you are looking for a value for money package holiday experience then probably Marella explorer fits the bill however if you are looking for a value for money special experience in line with the amount of money you are paying then choose an alternative cruise line . I’m gutted to have to say this about this ship as in the past we have sailed on Thompson spirit and the now departed Emerald both of which had a certain level of sophistication and certainly charm but this was without doubt lacking in this new bath tub of a boat. I sense the amiable courteous and highly present captain is slightly disappointed by his crew as he asserts at every opportunity they are the happiest crew afloat and the best crew and one in which he is extremely proud to sail alongside our experience is that the majority of staff from all departments were indeed courteous but there were a significant number of waitresses in particular in latitude 53 the main dining restaurant who clearly have never ever been taught the slightest about customer courtesy in fact it became a bit of an in joke amongst our crowd to see if we could elicit a smile from one in particular . on the subject of the food one of the reasons my family and I started to cruise was because there is vegetarians in our party we were always able to have excellent dining experience however on Marella explorer dining experience was either exceptionally good in the Vista restaurant or at best average and below par at other times we were very disappointed with the cuisine overall . whoever is responsible for booking the lounge bar pianists needs to have a rethink about who is a book whilst it is without doubt the pianist could indeed play the piano they banged out the tune at maximum volume and sang so loudly it wasn’t ever a relaxing experience to go and listen to them in fact I claps the loudest when they eventually stopped . The theatre on-board explorer is magnificent with very good sightlines pretty much where ever you sat but what a shame none of the singers in the show cast can sing; they can shout but they cannot sing. the dancers were good but not great and the choreography repetitive . We did however thoroughly appreciate the room we had on deck 8. our balcony cabin 8099 had excellent storage facilities, was very clean and our steward was always willing to help. the balcony was bigger than average and actually was one of the pleasing parts of the ship. In addition The Champneys spa is an absolute gem and staff there are certainly extremely welcoming I enjoyed the Marella explorer massage which was wonderful; I highly recommend it - especially if Alex is peoviding the treatment. I also enjoyed a very very good pedicure by Angela which was very pleasing and has lasted well. The ports of call were excellent and some of the tours and excursions offered by the ship as a family we all thoroughly enjoyed particularly the best of Barbados which took in the wild Orchid farm and the Sunbury house plantation I would highly recommend both of these we also enjoyed the zip lines in Saint Lucia. I wish Marella Explorer well but hope the people that hold the budget pump in some cash to put some much needed style on this vessel and appoint a cruise director who has more than four ‘jokes’ in his repotoire. If the jokes could be funny that would also be great.

Cruise great but ship disappointing

Marella Explorer Cruise Review by kumquot

6 people found this helpful
Trip Details
We’re experinced cruise holiday makers and feel qualified to make comparisons to previous cruises .

Marella explorer is not a beautiful ship on either the outside or the inside . To my way of thinking she looks like a ferry. The advertising suggested looking for a lean contemporary look but my feeling is they run out of money and didn’t have sufficient to buy artwork sculptures or anything that would inspire or and wander for the pain guest .

if you are looking for a value for money package holiday experience then probably Marella explorer fits the bill however if you are looking for a value for money special experience in line with the amount of money you are paying then choose an alternative cruise line . I’m gutted to have to say this about this ship as in the past we have sailed on Thompson spirit and the now departed Emerald both of which had a certain level of sophistication and certainly charm but this was without doubt lacking in this new bath tub of a boat.

I sense the amiable courteous and highly present captain is slightly disappointed by his crew as he asserts at every opportunity they are the happiest crew afloat and the best crew and one in which he is extremely proud to sail alongside our experience is that the majority of staff from all departments were indeed courteous but there were a significant number of waitresses in particular in latitude 53 the main dining restaurant who clearly have never ever been taught the slightest about customer courtesy in fact it became a bit of an in joke amongst our crowd to see if we could elicit a smile from one in particular .

on the subject of the food one of the reasons my family and I started to cruise was because there is vegetarians in our party we were always able to have excellent dining experience however on Marella explorer dining experience was either exceptionally good in the Vista restaurant or at best average and below par at other times we were very disappointed with the cuisine overall .

whoever is responsible for booking the lounge bar pianists needs to have a rethink about who is a book whilst it is without doubt the pianist could indeed play the piano they banged out the tune at maximum volume and sang so loudly it wasn’t ever a relaxing experience to go and listen to them in fact I claps the loudest when they eventually stopped .

The theatre on-board explorer is magnificent with very good sightlines pretty much where ever you sat but what a shame none of the singers in the show cast can sing; they can shout but they cannot sing. the dancers were good but not great and the choreography repetitive .

We did however thoroughly appreciate the room we had on deck 8. our balcony cabin 8099 had excellent storage facilities, was very clean and our steward was always willing to help. the balcony was bigger than average and actually was one of the pleasing parts of the ship. In addition The Champneys spa is an absolute gem and staff there are certainly extremely welcoming I enjoyed the Marella explorer massage which was wonderful; I highly recommend it - especially if Alex is peoviding the treatment. I also enjoyed a very very good pedicure by Angela which was very pleasing and has lasted well.

The ports of call were excellent and some of the tours and excursions offered by the ship as a family we all thoroughly enjoyed particularly the best of Barbados which took in the wild Orchid farm and the Sunbury house plantation I would highly recommend both of these we also enjoyed the zip lines in Saint Lucia.

I wish Marella Explorer well but hope the people that hold the budget pump in some cash to put some much needed style on this vessel and appoint a cruise director who has more than four ‘jokes’ in his repotoire. If the jokes could be funny that would also be great.
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Cabin Review

Cabin 8099
Very spacious with excellent storage. Some problems with air conditioning but this was sorted quickly.