1. Home
  2. Cruise Reviews
  3. Norwegian Epic
Cruise NCL almost exclusively. Like their loyalty program. Love Breakaway class. Second time on the Epic. Was more naive the first time and didn't find as many annoying things; this time, much more experienced cruiser and felt everything had gone downhill. Was most disappointed in the Specialty Dining. We ate at Cagney's, Moderno, Teppanaki, La Cacina, and the Cirque show. All were average at best, both in food quality and service. The Manhatten Room didn't even have an Easter menu offered. All reservations were made prior to departure and thought things would go smoothly for group of 12. Had Special Events confirmation e-mails for everything. Don't believe it! The most blaring mistake was made by the Cirque show manager and box office manager. I was never alerted to get to the theater earlier than 7 p.m. for reserved seats for 12. At 6:45 p.m. not one table was available for our group since people had come at 5:30 and gotten front row seats. Evidently confirmation e-mails mean nothing to them. Since we attended the show the last evening of the cruise, it left a very bad impression on the family.

April Family Reunion

Norwegian Epic Cruise Review by Samboo

1 person found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Caribbean
  • Cabin Type: Aft-Facing Balcony
Cruise NCL almost exclusively. Like their loyalty program. Love Breakaway class.

Second time on the Epic. Was more naive the first time and didn't find as many annoying things; this time, much more experienced cruiser and felt everything had gone downhill. Was most disappointed in the Specialty Dining. We ate at Cagney's, Moderno, Teppanaki, La Cacina, and the Cirque show. All were average at best, both in food quality and service. The Manhatten Room didn't even have an Easter menu offered.

All reservations were made prior to departure and thought things would go smoothly for group of 12. Had Special Events confirmation e-mails for everything. Don't believe it! The most blaring mistake was made by the Cirque show manager and box office manager. I was never alerted to get to the theater earlier than 7 p.m. for reserved seats for 12. At 6:45 p.m. not one table was available for our group since people had come at 5:30 and gotten front row seats. Evidently confirmation e-mails mean nothing to them. Since we attended the show the last evening of the cruise, it left a very bad impression on the family.
Samboo’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Ages 10 to 12
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Epic price drops
250,000+ people have entered their email

Cabin Review

Aft-Facing Balcony
Cabin B1 9298
This accessible balcony would have been large enough to maneuver in my wheelchair if not for the translucent curved bathroom door. When open, it blocked access to cabin door and caught my wheelchair on its handle. The sink IN the cabin was too small to use for anything. The moon was waning from full to half and was beautiful. Nothing beats an aft-facing balcony, even though the Epic's propellers, or azipods, were more noisy than most of their other ships.
Deck 13 Inside Cabins, Balcony Cabins, Suite Cabins