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Norwegian Escape Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,810 Reviews

Haven wasn't Heaven

Norwegian Escape Cruise Review by kasius11

2 people found this helpful
Trip Details
  • Sail Date: Apr 2019
  • Destination: Bermuda
  • Cabin Type: The Haven Courtyard Penthouse with Balcony

Joining my niece and her two girls for Spring break motivated us to book this cruise along with its convenience as we live in Manhattan.

Overall I'd rate this experience under the "meh" category.

I'm not a fan of these megaships and this confirmed my feeling.

Way too many people, service not at Celebrity or Cunard standard for suite guests and, in some food venues, literally ineatable food.

Haven concierges are helpful and it's good for embarkation and disembarkation.

When I say ineatable I mean ineatable. Steak in Manhattan Room tasted like detergent.

The Haven menu sounded good and rarely delivered in quality. Food all felt overly processed and not at what you pay for at Haven rates. Service in the Haven restaurant, though a pleasant room inside and outside dining, didn't live up to what it should be. (Eg waiting 10 minutes in the morning for coffee and coffee cups, I'm not kidding)


kasius11's Full Rating Summary
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Value For Money
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Cabin Review

The Haven Courtyard Penthouse with Balcony
Cabin H5 18714

The good: bed firmness and cabin location

The not so good: chronic vibration and in heavy weather awful position on ship.

Balcony was so so. Not at suite level you receive on other lines.


Port & Shore Excursion Reviews


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kasius11
6 Reviews Written
16 Helpful Votes
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