​I would like to let you know how dissatisfied we are with Princess Cruises at this time.​

​Our first cruise ever was in 2008 on the Crown Princess. We were very impressed and pleased with everything. There were musical groups entertaining at the pool as well as plenty of activities keeping us busy throughout the day. Waitstaff were always ready and willing to provide us with every request we had. Entertainment in the theatre was of a high calibre and those in various bars and lounges were very good as well.​ There were two seating times in two dining rooms as well as an anytime dining room. Menus were filled with a variety of delicious dishes. The Horizon Court also provided a wide variety of fine food and open 24 hours.​ All staff were knowledgeable, courteous, friendly and always smiling.​ We have introduced quite a few of our friends and neighbours to cruising with Princess and boasted about the many good things experienced when cruising with Princess.​

​We have now just completed our fifteenth cruise, again on the Crown Princess. We have sailed only with Princess and no other cruise company since our first cruise. We even celebrated our 50th wedding anniversary this past November 2018 with a cruise again on the Crown Princess. So I would say we have been very loyal to Princess.​ However we have seen a steady decline in the quality of entertainment, activities, dining food and seating times. The ongoing smoking in the casino is still disgusting and the fact that Princess Cruises subject their employees to the second hand smoke is unconscionable.​ Read more