American Queen Review

A Cruise on a Five Star Ship that turned out to be a Cruise on a 3 Star Ship

Review for the USA Cruise on American Queen
10+ Cruises • Age 80s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2019

We (my wife, myself, my daughter and her spouse) had always wanted to try a US Cruise Ship on the Mississippi River,

We started at New Orleans and traveled to Menmphis, the hotel the ship chose was a part of the pre trip was excellent and we actually booked it via separate reservations a day early,

The room on board was nice, however our steward was at best poor, in fact the ship changed him out after the 3rd night of almost no service.

Response from JaneF, Guest Relations Manager

Hi Cesaltz! Thank you for taking the time to submit your review. It is very rare to receive feedback such as this. However, we do value our guest feedback and would like the opportunity to...

Cabin Review

Cabin 2nd Dedeck

Nice cabin, but corners of room had not been cleaned recently. Cabin attendant for first 4 days was ice, no newsletters....ship changed, then it was up to par.

7 Helpful Votes
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