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Usually we cruise RCCL but decided on Reflection to try a 10 day itenerary that suited us.We arranged our entirer vacation through Celebrity. Precruise hotel was overrated and pick up arrangements made by Celebrity from hotel to pier was a disaster. Driver was late! Very late and we received no info at all. We arrived at the pier and boarded barely in time for the muster drill! Missed out on all the fun of embarkation days photos, party mood etc.Huge disappointment that naturally had an impact on our entire cruise vacation. Our first impression of our cabin was horrific. Not properly cleaned so we had to complain about this first hand. Everything taken care of, but seriously bad. Overall impression of ship was good but no wow effect involved - compared to previous cruise ships. But very clean and shiny everywhere. Our nice balcony cabin was enjoyed on sea days. On all port days, there was maintenance carried out on life boats right below our balcony from early morning! Dust and cleaning fumes made it impossible for us to use our balcony during port days. This was brought to GR attention who apologized, but this also made a huge impact to our cruise happiness. Dining was not a hit in MDR. The food was mediocre in comparison with RCCL in our opinion. Unseasoned and tasteless. Nicely presented however. Sommelier never managed to poor our wine in time for the meals arrival. Only on the last night she managed this. Classic beverage package lacking info on what beverages actually were included. Bartenders seemed stressed and overworked. Entertainment in theater was fine but not great. Musicians and singers onboard however, were outstanding and we enjoyed them very much. Excursions were good, but lacking organising on land for guiding guests correctly. Service in ports prior to reboarding ship was nice, offering cold cloths and drinks is a nice gesture and superior to Rccl. Specialty restaurants cover charges are way overpriced. Tried Murano and liked it but still think cover charges were too high. When disembarking back in FL we lacked information for post cruise pick up arrangements. A massive crowd of confused guests and no organisation made us feel uncomfortable. Travelled as a youthfull happy couple +60, experianced travellers and cruisers. We will not choose Celebritiy again. Sorry.

Disappointed cruisers

Celebrity Reflection Cruise Review by swedane

3 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Southern Caribbean
  • Cabin Type: Deluxe Ocean View with Verandah (partially obstructed view)
Usually we cruise RCCL but decided on Reflection to try a 10 day itenerary that suited us.We arranged our entirer vacation through Celebrity.

Precruise hotel was overrated and pick up arrangements made by Celebrity from hotel to pier was a disaster. Driver was late! Very late and we received no info at all. We arrived at the pier and boarded barely in time for the muster drill! Missed out on all the fun of embarkation days photos, party mood etc.Huge disappointment that naturally had an impact on our entire cruise vacation.

Our first impression of our cabin was horrific. Not properly cleaned so we had to complain about this first hand. Everything taken care of, but seriously bad.

Overall impression of ship was good but no wow effect involved - compared to previous cruise ships. But very clean and shiny everywhere.

Our nice balcony cabin was enjoyed on sea days. On all port days, there was maintenance carried out on life boats right below our balcony from early morning! Dust and cleaning fumes made it impossible for us to use our balcony during port days. This was brought to GR attention who apologized, but this also made a huge impact to our cruise happiness.

Dining was not a hit in MDR. The food was mediocre in comparison with RCCL in our opinion. Unseasoned and tasteless. Nicely presented however. Sommelier never managed to poor our wine in time for the meals arrival. Only on the last night she managed this. Classic beverage package lacking info on what beverages actually were included. Bartenders seemed stressed and overworked.

Entertainment in theater was fine but not great. Musicians and singers onboard however, were outstanding and we enjoyed them very much.

Excursions were good, but lacking organising on land for guiding guests correctly.

Service in ports prior to reboarding ship was nice, offering cold cloths and drinks is a nice gesture and superior to Rccl.

Specialty restaurants cover charges are way overpriced. Tried Murano and liked it but still think cover charges were too high.

When disembarking back in FL we lacked information for post cruise pick up arrangements. A massive crowd of confused guests and no organisation made us feel uncomfortable.

Travelled as a youthfull happy couple +60, experianced travellers and cruisers. We will not choose Celebritiy again. Sorry.
swedane’s Full Rating Summary
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Cabin Review

Deluxe Ocean View with Verandah (partially obstructed view)
Cabin 2C 6153
Cabin was nice even with partially obstructed view the horizon and sea views were great. Spacious and good chairs. Unfortunately there were several days with maintenance being done on port days. Needed to bring this to GR attention.
Otherwise a nice and quiet location and great comfortable bed! Slept good every night.
Storage over bed is not a good location for guests our age as you need to keep balanced on bed to reach up there. Way to few hangers in closet. Received more upon request.
Nice bathroom and spacious shower.
Continental Deck Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews