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Marco Polo Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
434 Reviews

This ship needs to be retired

Marco Polo Cruise Review by stevemag

9 people found this helpful
Trip Details
  • Sail Date: Mar 2019
  • Destination: the British Isles & Western Europe

I choose this cruise mainly because of the destination and from the reviews thought the ship although old would be ok. First let me say i love cruising and have done 45-50 cruises with very few complaints but honestly this cruise ship and CMV have a lot to answer for.

Our cabin 216 was small and we had 1 small porthole and had paid for an oceanview. The porthole was closed for 11 days of a 15 day cruise, whilst they do it for safety reasons there were times we were docked and still it was kept closed we had ask on several occasions to have it opened. We could have had an internal cabin for some $1000 less each.The smell of diesal and the crew smoking was there for the entire cruise.

The ship was full to capacity 800 in a ship this size is just not on. Everything was full the buffett was a fight at every meal to find a seat and the quality was really bad even the 3 coffee machines were continually out of order. The dining room although a little better was way below standard.

I paid for a VIP package please dont do it !! the wine list is a joke there are 2 white wines and 2 red wines from there signature drinks and 2 from the standard package to choose from i couldnt believe it. They some other wines by the bottle but they had to be paid for and you couldnt get them by the glass. With the other drinks if you wanted anything that wasnt on the drinks menu you couldnt have it !!! also the system they have is that you can only order from a waitor and cant get a drink from the bar.

The entertainment was an insult except a young lady soprano who was great the biggest joke was when showtime came at night and old bloke with a banjo came out and started a singalong , i had to laugh !!! the showband seriously was that bad that the singers who did individual shows they didnt even play. I could go on.

Excursions altho expensive were good and well organised.

This company are treating the elderly british with contempt in my opinion .

Go with this ship and company at your peril and as i said i have done nearly 50 cruises and cant believe all i wanted to do was get off .

stevemag's Full Rating Summary
Onboard Experience
Enrichment Activities
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Cabin Review

Cabin ocean view 216

Very small 1 small porthole, single beds very hard and a bad smell of diesal due it being so low in the ship

Port & Shore Excursion Reviews

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