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Silver Cloud Expedition Review

4.5 / 5.0
Editor Rating
57 reviews
2 Awards

Great Expedition but Lack of Attention to Detail was a Let Down

Review for Silver Cloud Expedition to Trans-Ocean
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6-10 Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Mar 2019
Cabin: Midship Veranda Suite

We chose this cruise to continue our exploration of the South Atlantic, having already been on a Seabourn Antarctic cruise the year before. We embarked in Ushuaia, Argentina and had been there the year before. This cruise included a flight from Santiago to Ushuaia as part of the total cruise fare. And this is where things became odd.

We were awakened at 1:30AM in Santiago, Chile, to join the charter flight to Ushuaia that left at around 6 in the morning. We had initially been told by Silversea's agent that because Silversea had chartered the flight, there would really be no issue with baggage. However, when we received our cruise documents, there was a baggage restriction of 50 pounds, per person. That necessitated considerable reorganization of our luggage situation as we had traveled a long way to get to the cruise and had post-cruise safari plans in Africa. The flight left after some delay and we arrived in Ushuaia only to find that we could not go directly to the ship but had to go onto a lunch somewhat out of town. This disappointed us because we were tired and might have preferred to see some of Ushuaia rather than go riding on a bus out of town to a countryside restaurant. Following the luncheon, we returned to the ship at around 2pm and boarded. Oddly enough, though, for all of the effort expended in getting us to Ushuaia very early, the ship did not depart until around 10pm. We feel this issue might have been better handled so as not to drag people out of bed at an unholy hour. We also felt that had we known of the baggage limitation and the hour of departure in advance, we might have made our own flight arrangements from Sao Paulo, our first stop in South America.

Further, once on board, we came to learn that there had been a pre-cruise tour offering to Iguazu Falls. We were disappointed to learn this as we truly would have been interested in seeing the falls, having traveled all the way to South America from East Asia.

Cabin Review

Midship Veranda Suite

Cabin DV

Our cabin was nice and very complete. We had an issue with the heating but immediately upon reporting it, the matter was resolved and we were comfortably warm. The cabin was wonderfully maintained and serviced by our butler and cabin steward - something that made all the difference. The space was somewhat less than Deluxe Veranda Suites on other cruise lines, but then one must remember that the Silver Cloud is small to allow for it to carry out expedition cruises.

5 Helpful Votes
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