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We've been on 12 cruises with all different cruise ships in the past. We will never go with NCL again. It is clear from the way they treated the paying guests of this cruise that they are in it to gouge the customer and offer as little service as possible. There were enormous lines for EVERYTHING. You could barely move in the public areas of the ship because of the number of people crammed in waiting in line for bars, restaurants and entertainment venues. You would have to wait in a line 3-4 people deep just to get a drink (almost anytime of day or night), and it was much, much worse for restaurants. Even the buffet had lines of 10 mins or more just to get a burger, with no seating available once you finally got some food. The main dining room offered the exact same lunch menu every day it was open AND it wasn't very good. They've made the cabins so small (we had a balcony) that it wasn't even fit for 1 person to be in. There was only one tv (non news) channel and one nonpay movie channel (which wouldn't have been a problem had we been able to get into a show which we did not). It was a 7 night cruise with only three stops (one of which was their crappy overcrowed island which you had to tender for). There were no spaces left on the popular excursions even a month in advance. Their internet service package was a joke. Most of the staff were barely polite in the dining areas and some of the ship's officers were down right rude. We couldn't wait to get off of this cruise but they even made that a hassle. It took us 2 hours and 30 minutes to get off this ship! They had passengers in a line that winded around the ship several times carrying our own luggage to get off! Definitely do not recommend this cruise!

WORST CRUISE EVER!

Norwegian Epic Cruise Review by sakraig

1 person found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Caribbean
We've been on 12 cruises with all different cruise ships in the past. We will never go with NCL again. It is clear from the way they treated the paying guests of this cruise that they are in it to gouge the customer and offer as little service as possible.

There were enormous lines for EVERYTHING. You could barely move in the public areas of the ship because of the number of people crammed in waiting in line for bars, restaurants and entertainment venues. You would have to wait in a line 3-4 people deep just to get a drink (almost anytime of day or night), and it was much, much worse for restaurants. Even the buffet had lines of 10 mins or more just to get a burger, with no seating available once you finally got some food. The main dining room offered the exact same lunch menu every day it was open AND it wasn't very good.

They've made the cabins so small (we had a balcony) that it wasn't even fit for 1 person to be in. There was only one tv (non news) channel and one nonpay movie channel (which wouldn't have been a problem had we been able to get into a show which we did not).

It was a 7 night cruise with only three stops (one of which was their crappy overcrowed island which you had to tender for). There were no spaces left on the popular excursions even a month in advance. Their internet service package was a joke.

Most of the staff were barely polite in the dining areas and some of the ship's officers were down right rude.

We couldn't wait to get off of this cruise but they even made that a hassle. It took us 2 hours and 30 minutes to get off this ship! They had passengers in a line that winded around the ship several times carrying our own luggage to get off! Definitely do not recommend this cruise!
sakraig’s Full Rating Summary
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