Marella Discovery 2 Cruise Review by eileenpepper
- Sail Date: April 2019
- Destination: Asia
The cabin (outside) was spacious, with a large window; well appointed with plenty of storage; only issue was a shower curtain rather than a door.
Service in cabin, bars and restaurant (we only used the 'Islands' ) was excellent, though the Deck bar service was often slow, mainly because under-staffed. Poor staff management.
Food was variable - we only used the 'Islands' and Snack-Shack. The latter very limited and ran out of wine on two occasions. The 'Islands' had a good selection, though the carvery was disappointing, and on one occasion the chicken was raw (ie bloody) and the staff rude, requiring attention from senior staff.
Our main complaint though is with the poor information provided both by TUI before the cruise and on board. This provided by Reception and Destinations desk was poor and often inaccurate regarding documents required ashore, particularly in India. The excursion arrangements were akso often poor requesting people to assemble in the Broadway lounge resulting in several hundred to go to the gangway, when in fact making announcements for people to go from cabins/ public lounges would have resulted in smaller queues. Basically the staff didn't know what they were doing.
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