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Zaandam Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
558 Reviews

BORING EVENINGS ENTERTAINMENT TEAM LET DOWN THE SHIP BIG TIME

Zaandam Cruise Review by JuneHelen

3 people found this helpful
Trip Details
  • Sail Date: Apr 2019
  • Destination: South America
  • Cabin Type: Standard Interior Stateroom

Choose this cruise for the itinery and appeared good value.

Cabin fine we choose interior and are happy lots of storage. The itinery was good and we saw lots the highlight was transitting the Panama canal AWESOME. Yes there were senior passengers on board but we were treated as aged and any entertainment past 9.30 pm was considered to be a disturbance to those asleep in bed according to the entertainment Director Tino We asked for 50s 60s night party told NO we asked to change music on lido deck which was on a loop and told NO asked to have an announcement when crossing the Equator and told NO after going through Panama canal no cheers no horns no nothing. Even Easter Sunday passed without any acknowledgement. Easter Monday late bought round some trays of chocolate. All passengers I spoke to English some USA and Australians said they were bored had never read so many books on holiday or been in bed so early. The Captain sails the ship the engineer keeps the ship going the chef feeds the passengers. The Entertainment director and assistant should keep the passengers happy and entertained well it didn't happen 4 shows from cast in 21 days hardley ever saw the entertainment Director no people skills bad jokes telling us to take clothes from people's cases left in corridor night before departure !!!!!. Very inexperienced person did not know the passengers feelings never asked how things were? Deputy Erica needs to change her job not happy does not speak or acknowledge passengers is not part of the team that makes the ship work. Some people had been like us on many cruises 5 plus and could not believe the lack of entertainment on offer. No sail away parties and the disco should be closed and used for something else. Very sad to be writing this as had high hopes for this cruise the itinery saved the day. And finally the main entertainment areas were freezing main stage theatre wajang theatre, Dining room, people got colds coughs and All the throat sweets were sold out. We would sit in the main stage theatre with body warmers on.


JuneHelen's Full Rating Summary
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Cabin Review

Standard Interior Stateroom

Cabin good size lots of storage and hanging space not noisey.


Port & Shore Excursion Reviews


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JuneHelen
1 Reviews Written
3 Helpful Votes
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