Empress of the Seas Review
Rating by category
Additional details
Let’s begin with what I now regard as a “Bait & Switch” maneuver from RCCL.
They sold us a “Best of Cuba” cruise with three ports in Cuba including Santiago de Cuba, Cienfuegos and an overnight in Havana.
Santiago has been closed since the middle of 2018. We booked our cruise with these three ports advertised, in November of 2018. We were not notified of the change in itinerary. We only discovered the new itinerary in March of this year during our early check-in process.
Cabin Review
Ocean View Stateroom
Port Reviews
Cienfuegos
We had a private tour with trinidad sightseeing tours and our guide Ari was fantastic. However, we had to fight to get off the ship in time to meet our guide as RCCL contracts with tour companies that are owned and operated by the Cuban Government (so much for "people to people" support) so they get priority off ship, and in these ports everyone gets off the ship
Havana
Here too, we booked a private tour with Cuban Classic Tours and our guide Yudith was fantastic