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We booked this ship because it was brand new and we wanted to see the Eastern Caribbean islands. Our research revealed that HAL had a great reputation. The following is our own personal opinion after a 1 week cruise on the Nieuw Statendam. Embarkation and Disembarkation: Flawless, speedy and very well organized. The Ship: Fabulous is the first word that comes to our minds. It is well laid out, lots of space to sit and chat. Plenty of places to find food and drinks. Servers everywhere and they even have call buttons on the tables for ordering drinks. The ship was very smooth during sailing even in inclement weather - never really felt any vibration due to her advanced operating systems. Cabin: Vista Suite with Veranda - outstanding is the first word that comes to mind. Lots of storage, elegant, both 110/220 volt outlets, large shower, lots of in-room comforting accoutrements, and a really great selection of current movies. The cabin attendants knew your name from the minute you got on the ship and they get a 100% TOP score for doing such a great job - children loved the different daily towel animals!!! Food: Main dinning room - no table reservations before 8.00 p.m. this we found to be not good especially when you have children. Service was fabulous but food delivery was very slow. Food choices are varied on the menu each night with fixed options each night (steak, chicken, etc) in case you did not like daily menu. Lido Cafe - it was without doubt always a choice for any meal of the day with something to suit any taste or desire. The Dive In - although little in space they pushed orders out very fast and this was outstanding food. The New York Deli - was also good with great sandwiches although, some of the pizza toppings ran out. Dutch Cafe- great coffee and sweets! We did not like the fact that we had to pay for the Gelato Ice cream. Drink Package: We chose the Signature Drink Package which allowed us all types of drinks under $10. This proved to be sufficient for us, unless you are a "high-end top shelf drinker" most people would be fine with this package. We did not like the 1 drink order limit restriction. Children's Activities: ZERO here because anything outside the kids play room was non-existent. Prior to the cruise we read lots of "chat" about HAL being a "retired persons cruise line". Although many people had written that HAL changed its mentality and was gearing more towards families rather than older crowds - this was not the case on our cruise - children were bored due to the lack of "kids activities and amenities". Pools: The mid ship pool is very small and the rear pool had an adults only restriction on it. OK, we get this, but then why were all the adults gathered at the mid-ship pool. So, this meant that the kids had to share the only pool with the adults - but the adult pool did not share with the kids - this was absolutely unfair in our opinion. While the children frolicked in the pool - "adults" complained about being splashed - sorry, then move your old butt to the adult pool! The Crew: Tip-Top perfect service by the crew in all areas of the ship !!! Entertainment: Yes they offered 4 types of music, but after a week of the same 4 types of music and nothing new, it gets old. Crows Nest: Great place to chill out and watch the surroundings. Bad part is all the "retired folks" hogged up the loungers at the big front overlooking windows and then fell asleep for hours. That was a bit unfair for those of us who actually wanted to sit there for their intended purpose because these seats had the best view on the entire ship. Activities: We found the "ship info, kitchen tour & the captain's talk" the best part of the activities offered. These three activities were very informative and really great leaning for all. The Captain was fantastic, and very friendly. Besides that, it really seemed like the same entertainment and activities each day. For families it was a bit boring in our opinion. OK, you had basketball, shuffleboard, ping-pong, card games, and swimming, but with short ports of call, and 2 days at sea - it got a little boring after a few days with only the same options. The cruise director could have offered much more as we have seen from our prior cruises with other companies. Overall Cleanliness: Extremely clean ship - we loved having a place to wash your hands at all the entrances at the Lido Cafe. Great job by the service crew to keep the ship in such a clean and fresh environment. Public Toilets: absolutely perfectly clean all the time. Casino: Lots of play choice - although smoking permitted - 1 day at sea was no smoking allowed - that was refreshing! America's Test Kitchen: Sorry, only one word to say here - Boring! No participation allowed just watching someone cook. Port of Calls: Found them all to be well organized, and very quick to get everyone on and off the ship. The Security team did a great job to ensure our safety, kudos to them for all they did for us! Recommendations to HAL: Offer daily info sessions about the specific ports of call. Make an area on the ship where you play some Caribbean / local music rather than the same stuff we hear at home. The weather did not permit us to make one port of call, therefore we found that we had to entertain ourselves because the Cruise Director came up with card games, and other non-fun things for us to do as a family - when you cannot make a port of call then you should be prepared ahead of time to entertain the passengers to off-set the disappoint of missing out on a port of call. Lastly, please think of ways to entertain children a little more - and I do not mean like Disney or Carnival -- we purposely do not travel on these lines because the adults need to have fun also. A big thanks to the HAL Captain and his fabulous team for a very wonderful vacation! Signed, 7 HAL passengers (mixed USA & Europe)

Very Enjoyable Cruise

Nieuw Statendam Cruise Review by Riverranger1

3 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Vista Suite with Verandah
We booked this ship because it was brand new and we wanted to see the Eastern Caribbean islands. Our research revealed that HAL had a great reputation. The following is our own personal opinion after a 1 week cruise on the Nieuw Statendam.

Embarkation and Disembarkation: Flawless, speedy and very well organized.

The Ship: Fabulous is the first word that comes to our minds. It is well laid out, lots of space to sit and chat. Plenty of places to find food and drinks. Servers everywhere and they even have call buttons on the tables for ordering drinks. The ship was very smooth during sailing even in inclement weather - never really felt any vibration due to her advanced operating systems.

Cabin: Vista Suite with Veranda - outstanding is the first word that comes to mind. Lots of storage, elegant, both 110/220 volt outlets, large shower, lots of in-room comforting accoutrements, and a really great selection of current movies. The cabin attendants knew your name from the minute you got on the ship and they get a 100% TOP score for doing such a great job - children loved the different daily towel animals!!!

Food: Main dinning room - no table reservations before 8.00 p.m. this we found to be not good especially when you have children. Service was fabulous but food delivery was very slow. Food choices are varied on the menu each night with fixed options each night (steak, chicken, etc) in case you did not like daily menu. Lido Cafe - it was without doubt always a choice for any meal of the day with something to suit any taste or desire. The Dive In - although little in space they pushed orders out very fast and this was outstanding food. The New York Deli - was also good with great sandwiches although, some of the pizza toppings ran out. Dutch Cafe- great coffee and sweets! We did not like the fact that we had to pay for the Gelato Ice cream.

Drink Package: We chose the Signature Drink Package which allowed us all types of drinks under $10. This proved to be sufficient for us, unless you are a "high-end top shelf drinker" most people would be fine with this package. We did not like the 1 drink order limit restriction.

Children's Activities: ZERO here because anything outside the kids play room was non-existent. Prior to the cruise we read lots of "chat" about HAL being a "retired persons cruise line". Although many people had written that HAL changed its mentality and was gearing more towards families rather than older crowds - this was not the case on our cruise - children were bored due to the lack of "kids activities and amenities".

Pools: The mid ship pool is very small and the rear pool had an adults only restriction on it. OK, we get this, but then why were all the adults gathered at the mid-ship pool. So, this meant that the kids had to share the only pool with the adults - but the adult pool did not share with the kids - this was absolutely unfair in our opinion. While the children frolicked in the pool - "adults" complained about being splashed - sorry, then move your old butt to the adult pool!

The Crew: Tip-Top perfect service by the crew in all areas of the ship !!!

Entertainment: Yes they offered 4 types of music, but after a week of the same 4 types of music and nothing new, it gets old.

Crows Nest: Great place to chill out and watch the surroundings. Bad part is all the "retired folks" hogged up the loungers at the big front overlooking windows and then fell asleep for hours. That was a bit unfair for those of us who actually wanted to sit there for their intended purpose because these seats had the best view on the entire ship.

Activities: We found the "ship info, kitchen tour & the captain's talk" the best part of the activities offered. These three activities were very informative and really great leaning for all. The Captain was fantastic, and very friendly. Besides that, it really seemed like the same entertainment and activities each day. For families it was a bit boring in our opinion. OK, you had basketball, shuffleboard, ping-pong, card games, and swimming, but with short ports of call, and 2 days at sea - it got a little boring after a few days with only the same options. The cruise director could have offered much more as we have seen from our prior cruises with other companies.

Overall Cleanliness: Extremely clean ship - we loved having a place to wash your hands at all the entrances at the Lido Cafe. Great job by the service crew to keep the ship in such a clean and fresh environment.

Public Toilets: absolutely perfectly clean all the time.

Casino: Lots of play choice - although smoking permitted - 1 day at sea was no smoking allowed - that was refreshing!

America's Test Kitchen: Sorry, only one word to say here - Boring! No participation allowed just watching someone cook.

Port of Calls: Found them all to be well organized, and very quick to get everyone on and off the ship. The Security team did a great job to ensure our safety, kudos to them for all they did for us!

Recommendations to HAL: Offer daily info sessions about the specific ports of call. Make an area on the ship where you play some Caribbean / local music rather than the same stuff we hear at home. The weather did not permit us to make one port of call, therefore we found that we had to entertain ourselves because the Cruise Director came up with card games, and other non-fun things for us to do as a family - when you cannot make a port of call then you should be prepared ahead of time to entertain the passengers to off-set the disappoint of missing out on a port of call. Lastly, please think of ways to entertain children a little more - and I do not mean like Disney or Carnival -- we purposely do not travel on these lines because the adults need to have fun also.

A big thanks to the HAL Captain and his fabulous team for a very wonderful vacation!

Signed,

7 HAL passengers (mixed USA & Europe)
Riverranger1’s Full Rating Summary
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