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We chose this cruise to escape the late winter early spring weather and on price and the ships itinerary. The beginning, after being picked up at our Venice hotel we were dropped at Venice airport to wait around for two hours without any information before being herded on to a fleet of buses for a 90 minute journey to Trieste. This is where the confused disorderly nightmare got worse we where dumped with thousands of other passengers in a massive car park with no queuing system in place no queue marshals no Costa staff to organize fair queuing, it just became a very unpleasant fight to retain a place in the queue with many people just pushing in. It took us three and a half hours of queuing to check in without being offered a drink or toilets being available, we were lucky that it was not raining nor hot and sunny, otherwise the experience could have been much worse. When we did manage to board the ship the chaos continued, we were instructed to go to our muster stations at least 4 times only for the exercise to be repeatedly cancelled, eventually we tried to attend the evacuation procedure, however the stair wells were blocked with other passengers on each occasion and this made it impossible for many passengers to get to the correct muster stations. like many other passengers we missed the emergency drill completely. The Cabin, ours was internal with a big comfortable bed otherwise the cabin was small and lacked storage, one small wardrobe with 8 coat hangers , the shower was good plenty of hot water. Dining, Poor quality food mainly cold, plenty of Queuing. Entertainment, Second rate. Shore Excursions,poor and a total rip off. Service, our cabin steward was excellent (Berco), some of the bar staff were very good.

Total chaos.

Costa Venezia Cruise Review by floughran

9 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Asia
  • Cabin Type: Premium Inside
We chose this cruise to escape the late winter early spring weather and on price and the ships itinerary.

The beginning, after being picked up at our Venice hotel we were dropped at Venice airport to wait around for two hours without any information before being herded on to a fleet of buses for a 90 minute journey to Trieste. This is where the confused disorderly nightmare got worse we where dumped with thousands of other passengers in a massive car park with no queuing system in place no queue marshals no Costa staff to organize fair queuing, it just became a very unpleasant fight to retain a place in the queue with many people just pushing in. It took us three and a half hours of queuing to check in without being offered a drink or toilets being available, we were lucky that it was not raining nor hot and sunny, otherwise the experience could have been much worse.

When we did manage to board the ship the chaos continued, we were instructed to go to our muster stations at least 4 times only for the exercise to be repeatedly cancelled, eventually we tried to attend the evacuation procedure, however the stair wells were blocked with other passengers on each occasion and this made it impossible for many passengers to get to the correct muster stations. like many other passengers we missed the emergency drill completely.

The Cabin, ours was internal with a big comfortable bed otherwise the cabin was small and lacked storage, one small wardrobe with 8 coat hangers , the shower was good plenty of hot water.

Dining, Poor quality food mainly cold, plenty of Queuing.

Entertainment, Second rate.

Shore Excursions,poor and a total rip off.

Service, our cabin steward was excellent (Berco), some of the bar staff were very good.
floughran’s Full Rating Summary
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Cabin Review

Premium Inside
Cabin IP 6330
Small cabin, Shower good, Lack of storage, Bed big and comfortable, Our Steward Berco was first class.
Deck 14 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins