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MSC Preziosa Review

4.5 / 5.0
380 reviews

Ship all glitz and glamour no comfort

Review for the Southern Caribbean Cruise on MSC Preziosa
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2019
Cabin: Balcony Stateroom

We have pretty much been on all cruise lines and so we were keen to try MSC as they are now using the English ports and are keen to attract the British market. We were excited to try a new cruise line and had high hopes of a great experience. We were disappointed. The ship is very glitzy but has very little comfort. Sun beds were the worst on any ship and a lot of the chairs at the garden bar were not fit for purpose. The food was very poor and not hot in all the restaurants on board. You could not get a hot cup of tea on the ship unless you paid for it. The staff were the most unapproachable staff ever on a ship that we have had in 30 years and over 100 cruises. Cabin was ok but the balcony chairs were not very comfortable. Entertainment was not good. activities were ok but not for the English. service in the cabin was ok. service in the bars was poor. Service in the dining room was good but food was poor.

Cabin Review

Balcony Stateroom

Cabin B1

Not much sensible wardrobe space. Balcony chairs very uncomfortable. Bed linen poor quality. Would like a kettle in room apparently this is happening.

3 Helpful Votes
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