• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Carnival Horizon Review

4.0 / 5.0
Editor Rating
418 reviews

Not for the discerning traveler!

Review for Carnival Horizon to the Western Caribbean
User Avatar
2-5 Cruises • Age 40s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2019
Cabin: Deluxe Ocean View
Traveled with children

I chose this cruise as the best entertainment option for my family. My kids are 12 and 3 years old, and our last cruise proved to be a great way to entertain them both. Carnival seemed to be a great option for more kids attractions so we have it a try.

It was a disaster from the moment we walked on the ship. We entered on the 3rd floor/atrium, which felt tiny as the crowds of people flooded through the doors. At this point, and throughout the rest of the cruise, the silence of the staff was infuriating. They have this way of just allowing you to be lost and confused...they don’t anticipate needs, address questions clearly, provide clarity or direction...instead they seemed just as lost and confused as everyone else. You have to ask questions, no one will use cues to proactively address your needs.

The hours of the attractions were confusing and inconsistent. Some days the teen room was 24 hours and others it didn’t open til 7 pm. Some days there were 4 buffets open in Lido, other days there were one. The layout of the common areas is impractical and there was constant congestion in the halls, elevators, and pool decks. Elevator wait times were also incredibly long - there were several times we just carried our toddler’s stroller up and down the stairs so we could move on with our day.

Cabin Review

Deluxe Ocean View

Cabin 6M

Horrible beds. Would have been nice if the bunk bed was closed/put away daily but it was left set up the entire trip.

12 Helpful Votes
previous reviewnext review

Find a Carnival Horizon Cruise from $269

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.