Good itinerary, but very disappointing experience

Chose the cruise for the port destinations and expected a small ship experience similar to Viking (which I loved). The ship disappointed in numerous ways, with smaller, cramped cabins, an uncomfortable bed, fewer entertainment and enrichment options, fewer and less appealing public spaces and, most notably, far inferior food service. Menu items did not include relatively costly fare standard on Viking (for example, shrimp cocktail appetizers, and berries at breakfast fruit bar); the lunch menu reminded me of what one might expect to find at a school cafeteria (think meatloaf, frozen pizza and white bread) and nothing was ever sufficiently hot. The food routing from the kitchen to the dining room was most likely to blame, probably because the ship is older. Deserts were not inspired.

I did appreciate the ports of call and our cabin attendant, Dyna, was absolutely top notch. The embarkation and disembarkation procedures were speedy and efficient.