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I have been on two other transatlantic crossings, both of them on the Brilliance. I expected a similar experience on the Jewel, as it is also a Radiance class ship, like the Brilliance. However there was no comparison. On the Brilliance you knew you were in for a special cruise right from the time you boarded and were greeted and served champagne. Not so on this ship. On the Brilliance each evening at the special reception for Diamond and up guests the crew dressed in themed costumes and the lounge was decorated in a similar theme. Not so on this ship. On the Brilliance the Centrum was decorated for departure and upon reaching the final destination it was re-decorated to reflect the place of arrival. Not so on this ship. Cabin service was exceptional. Food in the Windjammer buffet and the main dining room was good also, but the buffet deserts were only good sometimes, other times poor. Entertainment was generally good. The volume level for the pool deck movies was ear splitting and there were only a few people watching each night as a result. The rest of the deck was deserted. There was constant work going on with much noise and noxious odors. Sea conditions were mostly very smooth except around the Azores and the last sea day from Valencia to Rome. Temperatures were much warmer than expected and only in Valencia was there any appreciable rain, so the weather was far better than expected for a crossing this early in the spring. The airport transfer in Florida was terrible, but the one in Rome was very good, although very expensive at $75 if booked with your cruise. Inexplicably it was only $71.99 if booked on board! Never experienced that one before! Guest services staff were generally excellent. Overall the lack of the ship having that special atmosphere of an Atlantic crossing was a disappointment. The ship staff obviously approached this has just another cruise, ho-hum.

Jewel Not a Diamond.

Jewel of the Seas Cruise Review by Fast Alongside

2 people found this helpful
Trip Details
I have been on two other transatlantic crossings, both of them on the Brilliance. I expected a similar experience on the Jewel, as it is also a Radiance class ship, like the Brilliance. However there was no comparison.

On the Brilliance you knew you were in for a special cruise right from the time you boarded and were greeted and served champagne. Not so on this ship.

On the Brilliance each evening at the special reception for Diamond and up guests the crew dressed in themed costumes and the lounge was decorated in a similar theme. Not so on this ship.

On the Brilliance the Centrum was decorated for departure and upon reaching the final destination it was re-decorated to reflect the place of arrival. Not so on this ship.

Cabin service was exceptional. Food in the Windjammer buffet and the main dining room was good also, but the buffet deserts were only good sometimes, other times poor. Entertainment was generally good. The volume level for the pool deck movies was ear splitting and there were only a few people watching each night as a result. The rest of the deck was deserted. There was constant work going on with much noise and noxious odors. Sea conditions were mostly very smooth except around the Azores and the last sea day from Valencia to Rome. Temperatures were much warmer than expected and only in Valencia was there any appreciable rain, so the weather was far better than expected for a crossing this early in the spring.

The airport transfer in Florida was terrible, but the one in Rome was very good, although very expensive at $75 if booked with your cruise. Inexplicably it was only $71.99 if booked on board! Never experienced that one before!

Guest services staff were generally excellent.

Overall the lack of the ship having that special atmosphere of an Atlantic crossing was a disappointment. The ship staff obviously approached this has just another cruise, ho-hum.
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