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Celebrity Eclipse Review

4.5 / 5.0
Editor Rating
1835 reviews
102 Awards

Ship beautiful, bad concierge cabins had to move, bad concierge, food average

Review for Celebrity Eclipse to Pacific Coastal
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oakley1129
10+ Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Apr 2019
Cabin: Concierge Class 2

We are experienced cruisers (12 +), second time with Celebrity. We selected this itinerary for the Pacific San Diego to Vancouver route. My brother & his wife traveling with us, first time on Celebrity. Concierge cabins 2138 & 2140 on deck 12. We picked these so that we could have a combined balcony which worked great the first day. Until the trouble started with the excessive noise above us from the oceanview café - intolerable. Requested a move for both cabins. We are elite members (celebrity), diamond (RCCL). We were moved to a down graded cabin, we should have been upgraded. Moved to a far forward lower cabin away from our family & we had to ask for everything promised to concierge class. Concierge totally dropped the ball & when we complained to him personally, he was very defensive. Finally offered us $200 toward future cruise - big deal - not. Concierge class is a joke, a few amenities thrown on a standard balcony cabin, not worth the money. Canopes every day were no better than seagull food, which we did throw to them. We were embarrassed because we convinced our family to try celebrity for the first time. They usually sail Princess.

Food is very average. Again these cruise lines are pushing you to use specialty dining. Big mistake. The shows were very boring and disappointing. Cruise director Alexandro was the only highlight.

The ship is beautiful, the crew very pleasant, the captain very accessible. The embarkation process in San Diego was very disorganized.

Cabin Review

Concierge Class 2

Cabin C2

Do not choose these cabins. The rolling carts above in the oceanview cafe will keep you up all night and do not stop during the day. Our family had to be moved from these two cabins for the excessive noise.

Port Reviews

Monterey

Could not tender due to high seas

Astoria, Oregon

Nothing there. Should have skipped this place.

Seattle

Space needle and market area was great.

5 Helpful Votes

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