• Write a Review
  • Boards
  • Log In
Seven Seas Mariner Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
387 Reviews

Trouble in Paradise: Mariner, Shanghai-Tokyo

Seven Seas Mariner Cruise Review by Ubiquiti

18 people found this helpful
Trip Details
  • Sail Date: Mar 2019
  • Destination: Asia
  • Cabin Type: Deluxe Suite

This is our 3rd Regent cruise, and 2nd on the Mariner. Happy on the 1st & 2nd cruises, but not so on this one.

Let's start with the good points:

* Excursions: Wide choice and well executed.

* Drinks: Good variety, and quality. Wines range is excellent. Bar staff are great, and very flexible. Shout-out to Maya in Observation lounge for her great mixing skills.

* Rooms/Ship: Nothing to complain about here. Very quiet (no noise from corridor or rooms next door). Matched expectations and the brochure promises.

* Entertainment: Standard fare. Not what we come on a cruise for.

* Lecturers: Up there with the best we have seen.

* Main Dining Room (MDR): Never denied a table. Good food & varied nightly, but a bit unimaginative. A few small hiccups with a lunch that took 90 mins to arrive, but not a show stopper.

But the elephant in the room is the fiasco that is the congested La Veranda/Sette Mare.

BREAKFAST (La Veranda)

* The congestion is horrible. One example: Toast is made by 1 staff member, and the numerous guests waiting for their toast block the already narrow passage.

* The limited space makes some guests pushy and rude; especially if time is short before an excursion.

* Saw one guest served under-cooked fried eggs; she did not eat them.

* Never went a 2nd time.

LUNCH (La Veranda)

* Best described as an unpleasant bun-fight on busy days. Continuously running out of things (Main dishes, butter, cheese, etc). When asked, staff would replenish but it just adds to the crazy congestion, frustration, and delays.

* Staff will take orders and deliver - which is great is you want your food cold.

DINNER (Sette Mare)

* 4 nights in a row: Denied a table for 4 between 19:30 ~ 20:15. Usually told the wait was 45 mins. Or told: "Suggest you come at 18:30 tomorrow". So we went to MDR each time.

* 5th time lucky, but underwhelming food.

So what is the problem? As we were on the same ship just 3 months ago, and did not have the same issues, I concluded it is simply that when full (as it is on this cruise) the La Veranda/Sette Mare simply can not cater properly for the guests on board. This is especially acute if the weather means the pool grill is unpopular that day/night.

Once we realised all our frustrations centred on La Veranda/Sette Mare, we simply stopped going there. The little frustrations vanished and we really enjoyed the rest of the ship & cruise.

Ubiquiti's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Deluxe Suite
Cabin F 983

No problems.

Port & Shore Excursion Reviews

Zhujiajiao Watertown


View All 13 Zhujiajiao Watertown Reviews
DMZ Third Tunnel & City Tour

Best tour of the cruise

View All 6 DMZ Third Tunnel & City Tour Reviews

Walked in town then back on boat for lunch.


Caught shuttle and visited bomb museum on own, Much better that the too-slow bus excursion


Long day. I have seen too many temples in my life. And the 'And now you have 45 mins free time' is what I hate.

View All 7 Kyoto Reviews
City Tour

Waste of a day.

View All 11 City Tour Reviews

Previous ReviewNext Review
3 Reviews Written
41 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Seven Seas Mariner Reviews

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.