MSC Sinfonia Review

Great itinerary but MSC doesn’t pay attention to details

Review for the Eastern Mediterranean Cruise on MSC Sinfonia
2-5 Cruises • Age 40s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2019
Cabin: Suite

We previously cruised on Costa, Carnival and Holland America as suite guests. We purchased a suite on MSC. This time there was no champagne in the cabin, no daily fresh fruit, no coffee and no hair conditioner. And no folded towel animals :-)

One of the mirrors was making a rattling noise in rough seas when the boat was rocking. Needless to say the noise was keeping us awake at night.

Cabin server did not pay attention to details. I had to call Guest services to have hand soap refilled, bath towels and bathroom floor rug delivered. He was not picking up drink glasses that we were bringing from a bar. There were times when the glasses were sitting on the table for two days.

Cabin Review


Rattling mirror in rough seas. Night standlamp had parts of it taped together with a black electrical tape.

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