MSC Sinfonia Review

Great itinerary but MSC doesn’t pay attention to details

Review for the Eastern Mediterranean Cruise on MSC Sinfonia
MagdalenaSz
2-5 Cruises • Age 40s

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Additional details

Sail Date: Apr 2019
Cabin: Suite

We previously cruised on Costa, Carnival and Holland America as suite guests. We purchased a suite on MSC. This time there was no champagne in the cabin, no daily fresh fruit, no coffee and no hair conditioner. And no folded towel animals :-)

One of the mirrors was making a rattling noise in rough seas when the boat was rocking. Needless to say the noise was keeping us awake at night.

Cabin server did not pay attention to details. I had to call Guest services to have hand soap refilled, bath towels and bathroom floor rug delivered. He was not picking up drink glasses that we were bringing from a bar. There were times when the glasses were sitting on the table for two days.

Cabin Review

Suite

Rattling mirror in rough seas. Night standlamp had parts of it taped together with a black electrical tape.

1 Helpful Vote
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