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Suite Cabin 11234 - Owner's Suite - Sky Class:- * Coastal Kitchen - amazing service, management and staff * Concierge Lounge - amazing service and great staff * Main Dining Rooms - American and Silk - barely acceptable - very basic * Windjammer Restaurant - nothing more than disgusting, overcrowded, never find a seat * Wonderland Restaurant - plays on gimmicks - food disgusting and certainly not worth the money - service was terrible and took over 40 minutes to get starters * Jamie Olivers - plain and very ordinary and service to match * Chops - simply amazing service (great staff) and amazing food We had kids running around the ship pressing door bells at all hours of the night. Security onboard did nothing the first time we complained until the follow day when we got a little louder when woken up at 1.30am in the morning. Plenty of activities onboard such as rock climbing, ifly, northern star, bumper cars, surf rider and great staff to look after you. Expect long queues for everything - some people we spoke to waiting over 2 hours to get on the Norther Star (always try to pre-book). Entertainment onboard such as pixels, broadway productions, singers, comedians was ok - i've had better on other ships. If you have priority disembarkation then you will get off the ship very fast, otherwise you will end up in a queue a mile long. Overall felt like a cash cow with everyone trying to get a slice of your money - staff told by Miami office (so i was told) to hard sell to meet their targets - you get a little tired of this behaviour especially when your their to relax and enjoy a holiday. Would i ever do Ovation of the Seas again - NO - found it over crowded with far too many people with queues everywhere.

Great Cabin - but never again on Ovation with so many people

Ovation of the Seas Cruise Review by Port Douglas

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Trip Details
Suite Cabin 11234 - Owner's Suite - Sky Class:-

* Coastal Kitchen - amazing service, management and staff

* Concierge Lounge - amazing service and great staff

* Main Dining Rooms - American and Silk - barely acceptable - very basic

* Windjammer Restaurant - nothing more than disgusting, overcrowded, never find a seat

* Wonderland Restaurant - plays on gimmicks - food disgusting and certainly not worth the money - service was terrible and took over 40 minutes to get starters

* Jamie Olivers - plain and very ordinary and service to match

* Chops - simply amazing service (great staff) and amazing food

We had kids running around the ship pressing door bells at all hours of the night. Security onboard did nothing the first time we complained until the follow day when we got a little louder when woken up at 1.30am in the morning.

Plenty of activities onboard such as rock climbing, ifly, northern star, bumper cars, surf rider and great staff to look after you.

Expect long queues for everything - some people we spoke to waiting over 2 hours to get on the Norther Star (always try to pre-book).

Entertainment onboard such as pixels, broadway productions, singers, comedians was ok - i've had better on other ships.

If you have priority disembarkation then you will get off the ship very fast, otherwise you will end up in a queue a mile long.

Overall felt like a cash cow with everyone trying to get a slice of your money - staff told by Miami office (so i was told) to hard sell to meet their targets - you get a little tired of this behaviour especially when your their to relax and enjoy a holiday.

Would i ever do Ovation of the Seas again - NO - found it over crowded with far too many people with queues everywhere.
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Cabin Review

Cabin 11234
Owners Suite - very spacious and beautifully decked out with massive balcony. Bedding was very comfortable and you can order from pillow menu. Bathroom well equipped - spa bath and seperate shower and double basins plus powder room for guests. Tea and coffee facilities replenished daily. The main sofa needed a good wet vacuum clean as it was full of dust inside the cushions. Slap your hands down on the cushions and the amount of dust rising up was shocking. On arrival no fruit platter or champagne - food left in fridge from previous guest. Cabin boy organised fruit platter later the evening, but was too late. Days later the Supervisor in charge of cabins knocked at our door to check all was ok. Explained we had received no champagne on arrival in our suite (you would think this would be the norm for a 12,000 cabin). He was apologetic and asked what champagne was i expecting which i replied Chandon (which is what RC advertise on their website). He said let me fix that and 10 minutes later sent the cabin boy in with a cheap $10 bottle of champagne purely to shut me up. If you can't do it properly then don't do it at all - was insulted and gave the bottle away to another cabin.
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