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First impression entering the Piazza, was wow. Very impressive. But the biggest thing that lets it down is the layout. The Market place is so confusing, it’s set out in 2 sections a bistro and buffet. To get your food you have to negotiate .different areas. For example I wanted toasted Banana bread, I went to the counter with the Banana bread, then had to take it to another area to get it toasted then again to get butter. The Market place seating is divided by many screens, it feels a bit closed in. The Princess theatre is a good size but entering and exiting is a problem as the aisles are one person wide, which causes big problems with everyone trying to leave. The future cruise desk and captains circle club are in the same very small room, with only one staff member looking after each area. Causes major cuing. For a ship with 3500 passengers you would think they would have more room and more staff to handle the volume. Our cabin was excellent, we had a Club class mini suite, very big, plenty of room to sit, or eat a meal, very good and big balcony with table chairs and sun lounges. Embarkation and disembarkation was very good, very well organised. The entertainment was good with the imported artist, but the Princess entertainment was the same as any other ship. If you been on a few Princess cruises no need to go and see them. The crew where mainly very good, but there was a lot of Chinese crew that did not seem to want to serve anyone except Chinese passengers. I asked to use the Karaoke room and was told it was only for the Asian cruise, by one Chinese crew member, then told to go and see, the Internet cafe person, then told to see Customer services, who are the ones I saw first so I didn’t bother. I would not go on the Majestic Princess if there was an alternative ship.

Good ship but Badly laid out

Majestic Princess Cruise Review by Chrisste

1 person found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Australia & New Zealand
  • Cabin Type: Premium Club Class Mini-Suite with Balcony
First impression entering the Piazza, was wow. Very impressive.

But the biggest thing that lets it down is the layout. The Market place is so confusing, it’s set out in 2 sections a bistro and buffet. To get your food you have to negotiate .different areas. For example I wanted toasted Banana bread, I went to the counter with the Banana bread, then had to take it to another area to get it toasted then again to get butter.

The Market place seating is divided by many screens, it feels a bit closed in.

The Princess theatre is a good size but entering and exiting is a problem as the aisles are one person wide, which causes big problems with everyone trying to leave.

The future cruise desk and captains circle club are in the same very small room, with only one staff member looking after each area. Causes major cuing.

For a ship with 3500 passengers you would think they would have more room and more staff to handle the volume.

Our cabin was excellent, we had a Club class mini suite, very big, plenty of room to sit, or eat a meal, very good and big balcony with table chairs and sun lounges.

Embarkation and disembarkation was very good, very well organised.

The entertainment was good with the imported artist, but the Princess entertainment was the same as any other ship. If you been on a few Princess cruises no need to go and see them.

The crew where mainly very good, but there was a lot of Chinese crew that did not seem to want to serve anyone except Chinese passengers. I asked to use the Karaoke room and was told it was only for the Asian cruise, by one Chinese crew member, then told to go and see, the Internet cafe person, then told to see Customer services, who are the ones I saw first so I didn’t bother.

I would not go on the Majestic Princess if there was an alternative ship.
Chrisste’s Full Rating Summary
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Cabin Review

Premium Club Class Mini-Suite with Balcony
Cabin M6 L107
Very good plenty of room great position, up front with a wraparound balcony
Lido Deck Inside Cabins, Balcony Cabins, Suite Cabins