I am a loyal cruiser with RCCL & Celebrity. I was shocked and very disappointed with my experience on board this ship. Radiance was supposedly refurbished in May 2016.
The food was okay. Nothing special or outstanding. I find it very annoying that I'm being solicited during a meal to buy a specialty dinner. It's very disruptive to the dining experience and this seems to be the new practice on cruises now, which is not acceptable.
I did not find the on-board entertainment to be very good. After a few nightly shows, I gave up and quit going. The Diamond Club Lounge was always so crowded with no seats and way too hot that I had to take my cocktails and food to the adjacent lounge to enjoy.
Do NOT stay in cabin #9578. The A/C does not work, the bathroom has a sewer stench in it, and there was no cold water in the shower. This was a 10-day cruise and it took until day 5 to somewhat resolve these problems. The A/C was never fixed, so they brought in a box fan for the cabin. After 4 attempts, they finally got the sewer stench resolved. And after changing out the shower fixture three times, I finally got cold water in the shower. The condition of the cabin is worn out and run down, dust balls on the baseboards and carpet, chipped wood on the furnishings. The whole ship was very hot in all public spaces and there were lots of water leaks, which was evident from the giant blowers trying to dry the carpets. I've never been so happy to get off the ship at each port and actually dreaded getting back on board. I do give credit to the maintenance staff that tried their best to resolve the problems and profusely apologizing.