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Explorer of the Seas Review

4.5 / 5.0
Editor Rating
1960 reviews
12 Awards

Loyal to Royal no more

Review for Explorer of the Seas to Australia & New Zealand
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qfe123
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Mar 2019
Cabin: Interior

We chose this cruise because of its itinerary. We hadn’t been on Royal for a few years and didn’t expect that it would be so changed. It has or it’s just that we are spoiled from our other non royal cruises.

The staff didn’t care. For instance it took two full hours to disembark. No staff to direct passengers while waiting or offer suggestions as to where to stand. We were the first group scheduled and we were self assist. It appeared that they were discharging their tour groups first so there we were along with another 1000 or so people waiting two hours. And then the announcer actually told the following group to report while we were still there. Total chaos and rude staff.

Elevators ran inconsistently or not at all. They were also out of service for much of the trip.

Cabin Review

Interior

Cabin 3V

Nice steward but they did leave a ladder in room. Had to tell them to place it under bed. Hall smelled musty

6 Helpful Votes

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