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We have cruised many times before but this was our first cruise on a Princess ship. When we booked this cruise we asked for fixed dining for our evening meal. Once on board the ship we found our time for evening meal had changed yet again - this was changed twice in the UK - without notification - from 8.15pm to 7.15pm and then on arrival on the ship to 7.45pm again without notification. The service in the Allegro dining room was terrible - most nights well over 2 hours for a 3 course meal - too late for seats in the shows. The meals were not fine dining and the presentation on the plates was awful. Soup was sloshed around the side of the dish, which left marks on the table cloth and a meat pie in a pot was the same. The sea was not rough. Another day we had cold potatoes and rock hard vegetables - is this the norm on Princess ships? We never felt full after our evening meal. Then one evening one meal we chose off the menu was a beef tenderloin and asked for it to be well done. This arrived red raw and was sent back via our waiter. It had to be returned 3 times - could not eat it - felt ill - the Head waiter in white jacket was aware of the situation. What happened to formal night? We dressed up for dinner - others dressed in shorts, t-shirts and flip flops. We were given a time of 11pm to put our cases out on the last night - then this was changed to 10pm at the last minute - just before we went for dinner. This was not possible, as we were not back from our evening meal which took so long. We booked trips earlier and arrived on the ship to find that they had been changed with extra money added onto our bill - without any notification. 0ur original trip on home flight day was cancelled for some reason. We queried our bill and the extra money was deducted. We had to vacate our cabin at 8am so had to take the trip that had been allocated for us - without our knowledge - at an earlier time of 8.15am in the Concerto Restaurant for 9am coach on our last day, as we were not flying home until late evening and although the coach took us to the airport we still had 8 hours sitting about. We had a mini-suite which was good - no Kettle in the cabin but very clean - but by the time we got back from the safety meeting on our first day - our champagne was flat! Our cabin steward moved items around and some papers, maps etc., disappeared. We are tidy people. Some items were moved in the bathroom the day before we were leaving - obviously trying to clean up for next people! VERY DISAPPOINTING - NEVER AGAIN

VERY DISAPPOINTING

Regal Princess Cruise Review by Flowers91

Trip Details
  • Sail Date: March 2019
  • Destination: Caribbean
  • Cabin Type: Mini-Suite with Balcony
We have cruised many times before but this was our first cruise on a Princess ship.

When we booked this cruise we asked for fixed dining for our evening meal. Once on board the ship we found our time for evening meal had changed yet again - this was changed twice in the UK - without notification - from 8.15pm to 7.15pm and then on arrival on the ship to 7.45pm again without notification.

The service in the Allegro dining room was terrible - most nights well over 2 hours for a 3 course meal - too late for seats in the shows.

The meals were not fine dining and the presentation on the plates was awful. Soup was sloshed around the side of the dish, which left marks on the table cloth and a meat pie in a pot was the same. The sea was not rough. Another day we had cold potatoes and rock hard vegetables - is this the norm on Princess ships? We never felt full after our evening meal.

Then one evening one meal we chose off the menu was a beef tenderloin and asked for it to be well done. This arrived red raw and was sent back via our waiter. It had to be returned 3 times - could not eat it - felt ill - the Head waiter in white jacket was aware of the situation.

What happened to formal night? We dressed up for dinner - others dressed in shorts, t-shirts and flip flops.

We were given a time of 11pm to put our cases out on the last night - then this was changed to 10pm at the last minute - just before we went for dinner. This was not possible, as we were not back from our evening meal which took so long.

We booked trips earlier and arrived on the ship to find that they had been changed with extra money added onto our bill - without any notification. 0ur original trip on home flight day was cancelled for some reason. We queried our bill and the extra money was deducted. We had to vacate our cabin at 8am so had to take the trip that had been allocated for us - without our knowledge - at an earlier time of 8.15am in the Concerto Restaurant for 9am coach on our last day, as we were not flying home until late evening and although the coach took us to the airport we still had 8 hours sitting about.

We had a mini-suite which was good - no Kettle in the cabin but very clean - but by the time we got back from the safety meeting on our first day - our champagne was flat! Our cabin steward moved items around and some papers, maps etc., disappeared. We are tidy people. Some items were moved in the bathroom the day before we were leaving - obviously trying to clean up for next people!

VERY DISAPPOINTING - NEVER AGAIN
Flowers91’s Full Rating Summary
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Cabin Review

Mini-Suite with Balcony
Cabin MA R404
AS ABOVE
Riviera Deck Inside Cabins, Balcony Cabins, Suite Cabins