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Aboard the Norwegian Sky, you are likely to find inconsistencies in guest service which in turns feels like Horrible Guest Service. The Buffets lack a variety of choices of food daily/the same foods are served on the buffet for breakfast, lunch, and dinner with little to no change every day. The late arrival in Key West causes many excursions to be closed for the day and pre-booked excursions that feel rushed because of the late arrival. The late arrival also causes all guest rushing to disembark the ship all at once which causes all guest to wait in long lines for several hours before actually getting off the ship. Don't hold your breath if you need something from housekeeping, it will be a hit or miss if you actually get it...The daily entertainment and activities are mediocre at best. On the other-hand, the complimentary fine dining options and open seating/dining times are great. I would recommend choosing a different cruise line with a similar itinerary. It would not only be worth your money, but worth your vacation!

Poor Guest Service, Lack of Variety in Buffet Food, Few Shore Excursion Options

Norwegian Sky Cruise Review by SamsonC00

Trip Details
  • Sail Date: March 2019
  • Destination: Cuba
Aboard the Norwegian Sky, you are likely to find inconsistencies in guest service which in turns feels like Horrible Guest Service. The Buffets lack a variety of choices of food daily/the same foods are served on the buffet for breakfast, lunch, and dinner with little to no change every day. The late arrival in Key West causes many excursions to be closed for the day and pre-booked excursions that feel rushed because of the late arrival. The late arrival also causes all guest rushing to disembark the ship all at once which causes all guest to wait in long lines for several hours before actually getting off the ship. Don't hold your breath if you need something from housekeeping, it will be a hit or miss if you actually get it...The daily entertainment and activities are mediocre at best. On the other-hand, the complimentary fine dining options and open seating/dining times are great. I would recommend choosing a different cruise line with a similar itinerary. It would not only be worth your money, but worth your vacation!
SamsonC00’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages Under 3
Service
Onboard Experience
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