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Maybe I'm being too harsh, but this cruise- the ship at least, was a huge disappointment. I started cruising in the 1980s, specifically on the grandest of the grand, the SS Norway. The NCL of then versus the NCL of now is truly night and day. First, the good. The room was great. We had a balcony on deck 10, and it was spacious, comfortable, and had a nice unobstructed view. The cruise director was delightful. Better than many. The service staff (cabin stewards, excursion folks, service desk) were great. Friendly and helpful. The shows were pretty good as well. The ports were great. So, what's to complain about, right? Well, the ship. The food. The lack of personal service. The way it used to be, when you went to dinner, it was an event- the highlight of your day. You sat at the same table, with the same people, every night. Same waiter, same assistant waiter, and your waiter only had 2-3 tables, so he knew you. After a few days, he understood what you liked, what you didn't like, and he helped you through the menu. The menu. When you went on a cruise, you used to get 5-8 courses of unbelievably delicious food. You really would gain weight on a cruse because you ate and ate wonderful, glorious food. Now- it's 3 courses of crap. Boring appetizers, bland main course, and mass produced frozen deserts. Terrible. And with no more assigned seating, you get different wait staff- who have 5-10 tables to take care of. Translation- you wait an wait and wait. I think NCL should be ashamed of themselves. Yes, I've cruised other "modern" cruises with their "premium" dining options. I know just about everyone has eliminated 5 course meal and the personal assigned wait staff. But this example was beyond unacceptable. It is especially sad because of my experience with the SS Norway. NCL knows how to do it right, they just won't. Terribly disappointing.

If it weren't for the ports, I'd give it one star

Norwegian Spirit Cruise Review by c131frdave

3 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Mediterranean
  • Cabin Type: Balcony
Maybe I'm being too harsh, but this cruise- the ship at least, was a huge disappointment. I started cruising in the 1980s, specifically on the grandest of the grand, the SS Norway. The NCL of then versus the NCL of now is truly night and day.

First, the good. The room was great. We had a balcony on deck 10, and it was spacious, comfortable, and had a nice unobstructed view. The cruise director was delightful. Better than many. The service staff (cabin stewards, excursion folks, service desk) were great. Friendly and helpful. The shows were pretty good as well. The ports were great.

So, what's to complain about, right? Well, the ship. The food. The lack of personal service.

The way it used to be, when you went to dinner, it was an event- the highlight of your day. You sat at the same table, with the same people, every night. Same waiter, same assistant waiter, and your waiter only had 2-3 tables, so he knew you. After a few days, he understood what you liked, what you didn't like, and he helped you through the menu. The menu. When you went on a cruise, you used to get 5-8 courses of unbelievably delicious food. You really would gain weight on a cruse because you ate and ate wonderful, glorious food. Now- it's 3 courses of crap. Boring appetizers, bland main course, and mass produced frozen deserts. Terrible. And with no more assigned seating, you get different wait staff- who have 5-10 tables to take care of. Translation- you wait an wait and wait.

I think NCL should be ashamed of themselves. Yes, I've cruised other "modern" cruises with their "premium" dining options. I know just about everyone has eliminated 5 course meal and the personal assigned wait staff. But this example was beyond unacceptable. It is especially sad because of my experience with the SS Norway. NCL knows how to do it right, they just won't. Terribly disappointing.
c131frdave’s Full Rating Summary
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Cabin Review

Balcony
Cabin BD 60610
Nice cabin with comfortable space. Great view.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews