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Zuiderdam Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,070 Reviews

Zuiderdam Sept 13, 2018 10-day Colors of Canada & New England Cruise

Zuiderdam Cruise Review by karsta

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Trip Details
  • Sail Date: Sep 2018
  • Destination: Canada & New England
  • Cabin Type: Interior Stateroom

We chose this cruise because we wanted to explore New York for 3 days prior to embarking on our cruise. Embarkation did not go smoothly as we had to utilize Brooklyn Terminal instead of the original Manhatten terminal as the Zuiderdam had sustained some damage and had to be repaired in the Brooklyn Terminal. This made our cab fare more from our hotel where we stayed for 3 nights to the terminal as we had preplanned our hotel bearing in mind we were going to sail out of Manhatten.

We were promised an upgrade to an ocean view cabin when we booked our cruise. That never happened despite many visits to Customer Service. Holland America staff were hard to deal with. There were no laundry coin- a-matic machines, so laundry was taken away from your cabin and washed and returned to your cabin for an additional cost dependent on how many bags you had!

With respect to dining, food was very good; however, they would not allow us to put our filled plates on a tray, we had to carry our food in our hands and at times this was awkward as other people were doing the same thing till they reached a table to sit down. This was in the Lido room where there is no service at tables except for beverages. In the other dining rooms where we were served by waiters, service was very good and the food was excellent.

Entertainment was o.k., have seen better on other cruiseships.

Their excursion fares are very pricey! We took mini buses and cabs to see the tourist attractions and saved a lot of money.

karsta's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
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Shore Excursions
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Cabin Review

Interior Stateroom
Cabin J 1029

Would not go on this ship again, hope all Holland American ships are not the same!

Port & Shore Excursion Reviews

Bar Harbor

Bar Harbour is beautifuuly situated with blue/green/ water surrounding the port. Lots of some boutiques to visit, as well as restaurants serving fresh lobster rolls.

Sydney (Nova Scotia)

Just took it easy atthis port and enjoyed the walk we took to nearby sites and along the seashore.

Historical Tour

Went on a mini bus to view Charlottetown, was very inexpensive and saw many historical places narratedby a tour guide.

View All 29 Historical Tour Reviews
Quebec City

This was the hi-lite of the trip. So much to see …..explored the Frontenac building, took an elevator to the top and on the way down, otherwise you can walk steep steps but would probably take you half a hour to climb all these steps. The streets had musicians and dancers entertaining tourists, this is a happy city where people enjoy themselves to the fullest.

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