This was our first cruise with P&O and we had both good and bad experiences. We would try P&O again but I think the experience we had this time was not the best.
Ship was excellent, really good condition. We loved the Metropolis and Tamarind bars. Evening dining was good considering the number of people they have to serve. Service was efficient but not particularly friendly. Cabins were good, well appointed and clean. Entertainment was of good quality (although sometimes not for us). Decent drinks prices.
Both Embarkation and disembarkation were delayed. We missed Oporto so had our excursion cancelled. Evening and daytime entertainment were swapped around, cancelled and delayed (to be fair this was partly due to weather conditions). The Retreat & Oasis pool were unavailable for the whole cruise even though other pools were in use. As a couple of adults this was a disappointment. Buffet wasn't great... Dried food and plastic desserts. Bars were often crowded and loud and we had difficulty getting a seat. Theatre shows in the evening were also very busy.
We thought the on board comedy magician was naughty but great fun! Our room steward and our table waiters were also excellent, friendly and efficient.
Spacious inside cabin. In good condition and very nicely serviced. No complaints at all.