This was a tailor made holiday to Brazil and ended with the cruise from Bueno Aries to Santiago. The facilities were fine. Food in buffet was excellant but in restaurant I was underwhelmed. Tendering was a shambles. Missed my private pre booked trip because the steward would not allow me off the ship although I explained I needed to leave to meet my tour. Even when I booked a ship tour I had to ask permission to leave to make tour. Also price of tours are now so expensive . Not good value. Entertainment on main stage was O.K. Some shows were excellant ,others were not suitable for the main entertainment. Staff were friendly but there was not many on dockside to help when going ashore for trips. This was my second cruise with Holland America , I chose them because last cruise I was very happy with them. This time I felt the standard had fallen slightly, However I would cruise with them again if cruise itinerary was what I required

Experience on ship

Zaandam Cruise Review by Crawleypal

7 people found this helpful
Trip Details
This was a tailor made holiday to Brazil and ended with the cruise from Bueno Aries to Santiago.

The facilities were fine. Food in buffet was excellant but in restaurant I was underwhelmed.

Tendering was a shambles. Missed my private pre booked trip because the steward would not allow me off the ship although I explained I needed to leave to meet my tour. Even when I booked a ship tour I had to ask permission to leave to make tour.

Also price of tours are now so expensive . Not good value.

Entertainment on main stage was O.K. Some shows were excellant ,others were not suitable for the main entertainment.

Staff were friendly but there was not many on dockside to help when going ashore for trips.

This was my second cruise with Holland America , I chose them because last cruise I was very happy with them.

This time I felt the standard had fallen slightly, However I would cruise with them again if cruise itinerary was what I required
Crawleypal’s Full Rating Summary
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Cabin Review

Cabin 3408
Good value. No complaints. Steward excellant
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