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This was a 31 day repositioning cruise from Reunion to Venice and the main attraction was the itinerary around the Indian Ocean and the Eastern Med. The Victoria is an old ship and the decor, compared to MSC ships can best be described as ‘drab’. This was my first Costa Cruise so I had an open mind. The usual mix of five languages with French and Italians being predominant - very rude and very ignorant. The cabins were comfortable and the showers were always hot with plenty of pressure. Food was very good. Never a bad meal. I did not use the buffet after witnessing people handling food directly, replacing food from their plates having changed their mind (I assume) and generally coughing all over it. The standard of hygiene was a genuine concern - the Staff did nothing to enforce cleanliness and, as others have commented, hand gel containers were usually empty. Almost all passengers were affected to varying degrees with a severe cough and chest infection which the staff did nothing to prevent or restrict. Passengers that were clearly very ill and should have been confined to their cabins were allowed in the dining rooms - happily sharing their germs to all and sundry. Security was also very poor - the ‘Security Team’ inspired absolutely no confidence. Entertainment was generally good and the majority of the bar and restaurant staff worked very hard and always with a smile. My cabin steward was hopeless but he was probably the exception. Shore excursions were, basically, a rip off. Extremely poor value for money. Drinks prices in the bars were high - much higher than in a shore bar and with a 15% service charge. The daily service charge of 10 euros was mandatory. Pizza was available at an additional charge - on an Italian Ship! Because of the hygiene and security concerns I would never consider a Costa cruise again.

Good in Parts - But Not Many!

Costa Victoria Cruise Review by Jossamund

2 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Africa
This was a 31 day repositioning cruise from Reunion to Venice and the main attraction was the itinerary around the Indian Ocean and the Eastern Med.

The Victoria is an old ship and the decor, compared to MSC ships can best be described as ‘drab’.

This was my first Costa Cruise so I had an open mind.

The usual mix of five languages with French and Italians being predominant - very rude and very ignorant.

The cabins were comfortable and the showers were always hot with plenty of pressure.

Food was very good. Never a bad meal. I did not use the buffet after witnessing people handling food directly, replacing food from their plates having changed their mind (I assume) and generally coughing all over it.

The standard of hygiene was a genuine concern - the Staff did nothing to enforce cleanliness and, as others have commented, hand gel containers were usually empty.

Almost all passengers were affected to varying degrees with a severe cough and chest infection which the staff did nothing to prevent or restrict. Passengers that were clearly very ill and should have been confined to their cabins were allowed in the dining rooms - happily sharing their germs to all and sundry.

Security was also very poor - the ‘Security Team’ inspired absolutely no confidence.

Entertainment was generally good and the majority of the bar and restaurant staff worked very hard and always with a smile. My cabin steward was hopeless but he was probably the exception.

Shore excursions were, basically, a rip off. Extremely poor value for money.

Drinks prices in the bars were high - much higher than in a shore bar and with a 15% service charge. The daily service charge of 10 euros was mandatory.

Pizza was available at an additional charge - on an Italian Ship!

Because of the hygiene and security concerns I would never consider a Costa cruise again.
Jossamund’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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