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Zuiderdam Review

4.0 / 5.0
Editor Rating
985 reviews
32 Awards

Tried to enjoy Holland America for a third time-Never Again

Review for Zuiderdam to the Southern Caribbean
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Macie28
10+ Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
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Additional details

Sail Date: Mar 2019
Cabin: Large Interior Stateroom

My wife and I chose this cruise because of a special promotion and it being a Panama Canal cruise. The ship itself was well maintained and the overall service was good, at best. The Captain and the crew were quite visible during the cruise and friendly. Service in the Lido Market was quite remarkable as compared to the dining room where if you arrived 45 minutes late, you weren't served. This is in light of the fact that the next seating was 2+hours away. Instead you're relegated to the open dining and wait another hour to be served. The quality of food throughout the ship started out very good and progressively deteriorated day to day. Squash and red peppers were mixed in everywhere and it was apparent that nothing went to waste because it kept turning up. Horrible combinations like sweet potato and apple soup! Except for pizza, there was no quick food available at dinner-anywhere. All of the food was portioned out by servers and you basically had to beg for extras. Very little cheese offering and no antipasto selection. Black olives only and dished out by the teaspoon.

Off ship, the excursions were overpriced and undervalued but that seems to be industry wide. Tired of hearing guides lament how poor they are and rely on our tips.

Guest entertainment was good but the "house" shows were quite boring.

Cabin Review

Large Interior Stateroom

Clean cabin and ready upon embarkation. Excellent attendant!

Port Reviews

Fort Lauderdale (Port Everglades)

Overpriced and undervalued. Same old lament about how poor we are and rely on tips to survive.

4 Helpful Votes

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