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I have cruised with Norwegian years ago and so much has changed. We were shocked with the service. In main dining, we many of times waited more than an hour to be served dinner, with no one coming back to our table to see if we needed refills etc. In Savor we asked to switch out our appetizers because we didn't like them and they did, but when we were done, the waiter basically asked for an additional tip because he swapped out our appetizers. Bold! The cabin steward was just okay. Met our needs. The buffets for lunch and dinner, served the same thing everyday. The food was just okay at best. Mostly bland. Fine dining was good. Teppanyaki and Cagney's was good. Moderno was not appetizing and the food was not great. The bartenders were good if you tipped them occasionally so they would not pretend they didn't see you. The excursions and the ports were fantastic. The rooms were just okay.

Disappointed

Norwegian Getaway Cruise Review by pcparamedics01

2 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Western Caribbean
  • Cabin Type: Mid-Ship Balcony Stateroom
I have cruised with Norwegian years ago and so much has changed. We were shocked with the service.

In main dining, we many of times waited more than an hour to be served dinner, with no one coming back to our table to see if we needed refills etc. In Savor we asked to switch out our appetizers because we didn't like them and they did, but when we were done, the waiter basically asked for an additional tip because he swapped out our appetizers. Bold!

The cabin steward was just okay. Met our needs. The buffets for lunch and dinner, served the same thing everyday. The food was just okay at best. Mostly bland.

Fine dining was good. Teppanyaki and Cagney's was good. Moderno was not appetizing and the food was not great.

The bartenders were good if you tipped them occasionally so they would not pretend they didn't see you.

The excursions and the ports were fantastic. The rooms were just okay.
pcparamedics01’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 16+
Service
Onboard Experience
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Cabin Review

Mid-Ship Balcony Stateroom
Cabin BB 10262
It was just okay. Very small for 4 people. We were happy to have a balcony because when someone was done getting ready, they would sit on the balcony so we would have more room.
Deck 10 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins