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We choose this cruise for it 5 night itinerary because it went to Belize and we were very excited to get out on their famous reef. DISEMBARKATION WAS AN ABSOLUTE DISASTER! Another ship was at the pier, the Norwegian Escape, so our ship had to tender ashore. Apparently this had never been done because it took over 3 hours in lines for us to get off the ship. We have cruised at least a dozen times and never experienced anything like this. There was zero communication from the ships officers and NONE OF THEM WOULD EXPLAIN. To top it off, when we finally got ashore, it was too late to go into town and get out on the reef. We had read reviews that the cruise lines snorkeling excursion was more for beginners and we are experienced snorkelers and were planning on a more exciting day trip. We resigned ourself to a nice day at the beach, but it wasn't a nice beach. It was an OVERCROWDED, man-made ugly beach with coarse sand and murky water...... As for the two sea days, there are not sufficient chairs onboard for the passengers, so a day of relaxing in the sun was virtually impossible unless you went down at 8 am and didn't leave your chair unattended. I literally saw 2 men almost come to blows over a chaise lounge by the pool. There was plenty of room on the upper deck for more chairs so why not put more up there so everyone could relax????? The food in the buffet was below average, the food in the restaurants and main dining room however was very good. As far as the open bar, the drinks were mostly good but waiters by the pool were few and inattentive. Entertainment was also lacking. The cruise director was no one to be found. Not fun at all. The only enjoyuable entertainment was the comedian. We enjoyed our snorkel excursion-beach day in Costa Maya. It was the highlight of the trip. Overall, I would think seriously before going on this ship. Choose another.

Harvest Cay Tender Disaster

Norwegian Sun Cruise Review by Great Escapes

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Trip Details
We choose this cruise for it 5 night itinerary because it went to Belize and we were very excited to get out on their famous reef. DISEMBARKATION WAS AN ABSOLUTE DISASTER! Another ship was at the pier, the Norwegian Escape, so our ship had to tender ashore. Apparently this had never been done because it took over 3 hours in lines for us to get off the ship. We have cruised at least a dozen times and never experienced anything like this. There was zero communication from the ships officers and NONE OF THEM WOULD EXPLAIN. To top it off, when we finally got ashore, it was too late to go into town and get out on the reef. We had read reviews that the cruise lines snorkeling excursion was more for beginners and we are experienced snorkelers and were planning on a more exciting day trip. We resigned ourself to a nice day at the beach, but it wasn't a nice beach. It was an OVERCROWDED, man-made ugly beach with coarse sand and murky water...... As for the two sea days, there are not sufficient chairs onboard for the passengers, so a day of relaxing in the sun was virtually impossible unless you went down at 8 am and didn't leave your chair unattended. I literally saw 2 men almost come to blows over a chaise lounge by the pool. There was plenty of room on the upper deck for more chairs so why not put more up there so everyone could relax????? The food in the buffet was below average, the food in the restaurants and main dining room however was very good. As far as the open bar, the drinks were mostly good but waiters by the pool were few and inattentive. Entertainment was also lacking. The cruise director was no one to be found. Not fun at all. The only enjoyuable entertainment was the comedian. We enjoyed our snorkel excursion-beach day in Costa Maya. It was the highlight of the trip. Overall, I would think seriously before going on this ship. Choose another.
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