1. Home
  2. Cruise Reviews
  3. Marella Explorer
We booked this cruise on the back of many great cruises on the TUI Celebration as our celebration of 40 year of marriage. We took our only son with us as it was a family celebration. The whole trip including excursions was over £10k ... this would made one think it would have been 4 star at least in my eyes. The food in the main restaurant was inedible, overcooked and hard to eat. It was so bad we decided to use the Market buffet the rest of the holiday. There were specialist restaurants but they wanted upwards of £30 per person per visit ( after having paid for food i felt the cover charge was over the top compared with being able to pay on the Celebration a sum of £10 per person to upgrade the main meal in the dining room to steak or lamb chops etc ) On speaking to people on the ship, nobody thought the specialty restaurants to be be good value. One of the nice things about a cruise is coming back to your cabin at night after dinner and finding your cabin news containing the details of the next days itinerary and a little bit about the ship and crew... nice bedtime reading and handy to take with you the next day on shore excursions as it always had the telephone numbers of the port authority etc in case you have any off shore difficulties etc. This is currently being replaced by an APP you must load on your phone and use the ships WiFi When I inquired if we could have a paper copy delivered to my cabin as before ( these are still available if you rush to reception in the evening) i was promptly and firmly told NO... i even offered to pay to have this and it was ignored. The APP is terrible only some of it is on the phone APP others and again not all are on the TV. The only way you could get the menus of the restaurants was from the flat touch screen terminals at the lifts (these sometimes lost the WiFi and didnt work either). It really ruffled my feathers when every day there was a channel on the TV where the Cruise Director would go over the highlights of the days activities and did it from the paper copy of the cruise news!! The ship is poorly covered by entertainment at night and it doesnt flow properly like the Celebration or other cruise ships i have used.. things finish in the middle of other items you may be interested in and you find yourself walking in on a half completed piece of entertainment upsetting the guests that managed to be there on time for it to start. The bars are mainly all too loud and mainly served by piped music with occasional live music... it seemed to be done on the cheap or not utilised properly. Staff on the ship are mainly unhappy and it shows to the customer. The biggest concern on the ship, i have left till the end.... the number of people i seen drunk in the early afternoon was high ( never before have i seen this on a cruise) between afternoon and evening it looked like the ship was a BOOZE CRUISE ... im certainly not impressed with the Explorer or Marriela / Tui.. and wonder if the Celebration is now been changed to feel and look the same... ( this was my favourite ship in the Tui fleet) It looks like we will need to use our other favourite ships like the NCL ( Jade/Pearl etc) In Conclusion .... if i was offered another week on the Explorer, i would decline it!!

Booze cruise

Marella Explorer Cruise Review by john muircroft

4 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Caribbean
We booked this cruise on the back of many great cruises on the TUI Celebration as our celebration of 40 year of marriage. We took our only son with us as it was a family celebration. The whole trip including excursions was over £10k ... this would made one think it would have been 4 star at least in my eyes.

The food in the main restaurant was inedible, overcooked and hard to eat. It was so bad we decided to use the Market buffet the rest of the holiday. There were specialist restaurants but they wanted upwards of £30 per person per visit ( after having paid for food i felt the cover charge was over the top compared with being able to pay on the Celebration a sum of £10 per person to upgrade the main meal in the dining room to steak or lamb chops etc ) On speaking to people on the ship, nobody thought the specialty restaurants to be be good value.

One of the nice things about a cruise is coming back to your cabin at night after dinner and finding your cabin news containing the details of the next days itinerary and a little bit about the ship and crew... nice bedtime reading and handy to take with you the next day on shore excursions as it always had the telephone numbers of the port authority etc in case you have any off shore difficulties etc. This is currently being replaced by an APP you must load on your phone and use the ships WiFi

When I inquired if we could have a paper copy delivered to my cabin as before ( these are still available if you rush to reception in the evening) i was promptly and firmly told NO... i even offered to pay to have this and it was ignored. The APP is terrible only some of it is on the phone APP others and again not all are on the TV. The only way you could get the menus of the restaurants was from the flat touch screen terminals at the lifts (these sometimes lost the WiFi and didnt work either). It really ruffled my feathers when every day there was a channel on the TV where the Cruise Director would go over the highlights of the days activities and did it from the paper copy of the cruise news!!

The ship is poorly covered by entertainment at night and it doesnt flow properly like the Celebration or other cruise ships i have used.. things finish in the middle of other items you may be interested in and you find yourself walking in on a half completed piece of entertainment upsetting the guests that managed to be there on time for it to start. The bars are mainly all too loud and mainly served by piped music with occasional live music... it seemed to be done on the cheap or not utilised properly.

Staff on the ship are mainly unhappy and it shows to the customer.

The biggest concern on the ship, i have left till the end.... the number of people i seen drunk in the early afternoon was high ( never before have i seen this on a cruise) between afternoon and evening it looked like the ship was a BOOZE CRUISE ... im certainly not impressed with the Explorer or Marriela / Tui.. and wonder if the Celebration is now been changed to feel and look the same... ( this was my favourite ship in the Tui fleet)

It looks like we will need to use our other favourite ships like the NCL ( Jade/Pearl etc)

In Conclusion .... if i was offered another week on the Explorer, i would decline it!!
john muircroft’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Marella Explorer price drops
250,000+ people have entered their email

Cabin Review

Cabin 10111 4083
good cabin ... very low bed .. both my wife and myself found it difficult to get up from it

Port & Shore Excursion Reviews

  • Carbet Falls
    The climb etc to the falls was far too hard for my wife and myself.. our son ( aged 31) even found it very strenuous. The trip even had a person with a wheel chair on it... pure nuts!!
    The tour included a Hindu temple which you could not get into or even take pictures from the outside.... why take people to see something they cannot enjoy or visit.
    The guide on the tour spoke English like the policeman spoke French in the TV program 'Hello Hello'..... sentences with mixed English and French and mumbled... it was impossible to understand her.
    View All 7 Carbet Falls Reviews