We had been on the ocean ships before so knew what to expect. The boat is not that old the décor the same as other of the ocean ships. The layout virtually identical. So that makes a great experience or does it? The main plus is that you get what you expect if you have been with them before. Much is the same, like the speciality restaurants and the casual dining venue and the general layout .The continuous growth of the company raises interesting possible concerns. Staff training needs to be good and standards maintained. It feel at times they are on the edge with inconsistent service levels at restaurants and dining venues. Casual eating at breakfast and lunch saw staff being moved around often to "cover" an area then be countermanded by another staff member which left gaps in cover.
Food was not consistently hot, when advised the answer was not really acceptable as they said you could ask for hot plates. This was something of a challenge when you asked for hot plates, staff consistently looked surprised and often had to search around.
The trips were in the main quite good for the places visited. They were of reasonable length and the party sizes good.