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Where to start? Embarkation and disembarkation were fairly smooth. No wow factor when boarding. Our cabin was fairly comfortable, but there was a lack of storage. Zoe, which was touted as the new best personal assistant was a waste of time. Didn't work once. We wasted far more time than necessary trying, unsuccessfuly, to get the system to change to English. Bed was comfortable. Food was average but avoid the buffet. Too many people fighting to get in first. There was very little entertainment, and what there was proved to be very poor. Activities were very poor unless you were willing to pay extra for them. MSC could learn from other cruise companies. Not what you expect from a cruise when you book it. Everything except for specialty dining should be included for the cost. We have now cruised with MSC twice. The first cruise was extremely bad, but we decided to give it another go as we had spoken to other people who said that our first experience was not up to the usual standard. That, coupled with the allure of a brand new ship, persuaded us to give this cruise a go. We will not be going for "third time lucky".

Don't waste your money.

MSC Bellissima Cruise Review by Stephensinclair1

6 people found this helpful
Trip Details
Where to start? Embarkation and disembarkation were fairly smooth. No wow factor when boarding. Our cabin was fairly comfortable, but there was a lack of storage. Zoe, which was touted as the new best personal assistant was a waste of time. Didn't work once. We wasted far more time than necessary trying, unsuccessfuly, to get the system to change to English. Bed was comfortable. Food was average but avoid the buffet. Too many people fighting to get in first. There was very little entertainment, and what there was proved to be very poor. Activities were very poor unless you were willing to pay extra for them. MSC could learn from other cruise companies. Not what you expect from a cruise when you book it. Everything except for specialty dining should be included for the cost.

We have now cruised with MSC twice. The first cruise was extremely bad, but we decided to give it another go as we had spoken to other people who said that our first experience was not up to the usual standard. That, coupled with the allure of a brand new ship, persuaded us to give this cruise a go.

We will not be going for "third time lucky".
Stephensinclair1’s Full Rating Summary
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Cabin Review

Bella Inside Stateroom
Cabin I1 8012
Cabin was comfortable.
Magnifica Deck Inside Cabins, Balcony Cabins, Suite Cabins