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I've sailed many different Carnival ships, both new and old. I was pretty shocked at the condition of the ship, which is less than 10 years old. Whatever happened to ongoing maintenance? Our cabin had lots of dents and scratches. A couple of the lamps sticking out of the wall were loose. Our fiberglass shower had a huge crack in it. There were hundreds of tiles missing at the main pool. On to the good: The itinerary was great. We didn't miss Mazatlan and really enjoyed our overnight in Puerto Vallarta. Food is always good on Carnival and this cruise did not disappoint. Service in the dining room was not good. Very inconsistent spacing with our courses. It seemed like the servers were far too preoccupied with getting our kids food out early. On at least 4 nights, we had to leave the dining room because the next seating was about to happen. We had to rush through dessert and coffee was ordered but forgotten on multiple occasions. We are accustomed to fantastic, efficient service on Carnival and were very disappointed. Entertainment was great. We really enjoyed the main shows as well as the comedians. The cruise director, Lee, was great. Very visible and personable.

Very worn ship. Surprised it is only 10 years old.

Carnival Splendor Cruise Review by hbsprite

5 people found this helpful
Trip Details
I've sailed many different Carnival ships, both new and old. I was pretty shocked at the condition of the ship, which is less than 10 years old. Whatever happened to ongoing maintenance? Our cabin had lots of dents and scratches. A couple of the lamps sticking out of the wall were loose. Our fiberglass shower had a huge crack in it. There were hundreds of tiles missing at the main pool.

On to the good: The itinerary was great. We didn't miss Mazatlan and really enjoyed our overnight in Puerto Vallarta.

Food is always good on Carnival and this cruise did not disappoint. Service in the dining room was not good. Very inconsistent spacing with our courses. It seemed like the servers were far too preoccupied with getting our kids food out early. On at least 4 nights, we had to leave the dining room because the next seating was about to happen. We had to rush through dessert and coffee was ordered but forgotten on multiple occasions. We are accustomed to fantastic, efficient service on Carnival and were very disappointed.

Entertainment was great. We really enjoyed the main shows as well as the comedians.

The cruise director, Lee, was great. Very visible and personable.
hbsprite’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 7 to 9
Ages 10 to 12
Service
Onboard Experience
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Cabin Review

Balcony
Cabin 8A 6220
VERY WORN and rough around the edges. Lots of scuffs and stains. I was shocked it was only 10 years old. Our fiberglass shower had a huge crack in it. Ceiling light panels did not fit correctly and there was a TON of dust visible in the ceiling light panel gaps.

Our TV was SOO janky. It literally took 5 minutes of pressing the volume down buttons. The picture was horrible and the speakers in the TV were blown. I would expect a better tv in a Motel 6.
Upper Deck Inside Cabins, Balcony Cabins