5 day cruise out of Miami:

Great Stirrup Cay- Key West- over night in Havana.

I am a seasoned cruiser with 15 cruises under my belt. NCL is easily my least favorite cruise line. After my first cruise with NCL I vowed never again. After this cruise I can assure you NEVER AGAIN. Customer service is a joke. The lines getting off the boat especially Key West was beyond ridiculous. People spent 2+ hours of their “Key West” day trying to get off the boat. I did experience the “bad smell” on the boat but I could get over it. Someone on deck 8 down the hall from us was complaining about as we walked by. Food was okay. Service was okay. Entertainment was sub par. My biggest complaint is... if this is your job, if this is what you do every day why is it so hard to organize where and when people are to be moved on and off the ship. Disembarkation for Key West didn’t happen until 5pm for most people and back on board by 9:30... Also, being an alcohol included cruise you can totally get the vibe that bartenders just aren’t as into it as other cruises. Over all Great Stirrup Cay, Key West and Havana are amazing each for their own reason. My advice would be to chose another cruise line.