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Having read many reviews before I got a bit concerned about the cruise, of course every review written is based on the experience of the writer and of opinion varies, here are some brief points based on my experience- Food- variety good, quality and heat could be improved Entertainment- mixed, think some elements could be pushed further with no extra cost by thinking beyond what people are expecting and would have added the wow factor. Entertainment hosts work hard but some looked like they had given up but others were exceptional Public spaces- decor and quality far exceeded my expectations. Many big spaces, my advice is to look beyond the crows nest and atrium area on busy sea days if you want to relax. Sindhu bar area, live lounge and Marlow suite could be quieter alternatives (when not being used for other activities) Outside deck-under utilised by many, hot tubs good but could do with additional ones. Gym- will be writing to P&O regarding service by fitness team, they have totally given up. Equipment ok, some broken. No bar weights but dumbbells and limited machines. Could put together a workout using the equipment available but expected more from the facilities here Service- mixed. Majority of bar staff bugged you constantly to order drinks and then would take 10-15 mins to get the drink made. Bit pushy and if you would ask for tap water they would say mineral water to get you into buying it instead of having free water. Best to order drinks directly from the bar and be very clear what you want. Cabin service exceptional. Waiter service at main restaurant (Oriental) exceptional. Shopping- mega sales were full of tat and not worth your money. Shops very expensive unless you want cheap cigarettes. Perfumes not good value and choice. Gift shop could do with better products Overall- I enjoyed my time on board Britannia. There was an overlying sense of lack of motivation amongst some staff. I think some areas of service, entertainment and activity lacked the wow factor. These elements were delivered at a good 3* standard not more. Some elements were better but overall this is my view

Better than expected but room for improvement

Britannia Cruise Review by robair747

3 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Europe
Having read many reviews before I got a bit concerned about the cruise, of course every review written is based on the experience of the writer and of opinion varies, here are some brief points based on my experience-

Food- variety good, quality and heat could be improved

Entertainment- mixed, think some elements could be pushed further with no extra cost by thinking beyond what people are expecting and would have added the wow factor. Entertainment hosts work hard but some looked like they had given up but others were exceptional

Public spaces- decor and quality far exceeded my expectations. Many big spaces, my advice is to look beyond the crows nest and atrium area on busy sea days if you want to relax. Sindhu bar area, live lounge and Marlow suite could be quieter alternatives (when not being used for other activities)

Outside deck-under utilised by many, hot tubs good but could do with additional ones.

Gym- will be writing to P&O regarding service by fitness team, they have totally given up. Equipment ok, some broken. No bar weights but dumbbells and limited machines. Could put together a workout using the equipment available but expected more from the facilities here

Service- mixed. Majority of bar staff bugged you constantly to order drinks and then would take 10-15 mins to get the drink made. Bit pushy and if you would ask for tap water they would say mineral water to get you into buying it instead of having free water.

Best to order drinks directly from the bar and be very clear what you want.

Cabin service exceptional. Waiter service at main restaurant (Oriental) exceptional.

Shopping- mega sales were full of tat and not worth your money. Shops very expensive unless you want cheap cigarettes. Perfumes not good value and choice. Gift shop could do with better products

Overall- I enjoyed my time on board Britannia. There was an overlying sense of lack of motivation amongst some staff. I think some areas of service, entertainment and activity lacked the wow factor. These elements were delivered at a good 3* standard not more. Some elements were better but overall this is my view
robair747’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Service
Onboard Experience
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Cabin Review

Cabin E123
Really liked the separate dressing room area in the room, which added a sense of space. Bathroom could do with a deep clean due to sealant going mouldy. Bed extremely comfortable, one of the best I’ve slept in away from home. Decor and design very well done. Shower water pressure good and plantly of storage for toiletries. Bedroom itself also had a lot of storage.